Major Incident 167546 - Reoccurring Partial Website Outages

What?

At random intervals, certain UT Dallas webpages are intermittently going offline and users are unable to connect to those specific webpages. OIT is actively troubleshooting and has processes in place to isolate the issue.

The webpages currently experiencing intermittent connectivity include, among many others:

  • galaxy.utdallas.edu
  • netid.utdallas.edu
  • map.utdallas.edu
  • cometcard.utdallas.edu
  • lists.utdallas.edu

When?

These are reported times and are approximate. This list will be updated immediately when a new outage time is occurring.

  • 06/07/2023: 18:16 - 18:40 CDT
  • 06/06/2023: 16:31 - 17:02 CDT
  • 06/05/2023: 16:45 - 17:06 CDT
  • 05/31/2023: 21:02 - 22:02 CDT
  • 05/30/2023: 04:31 - 05:31 CDT
  • 05/29/2023: 23:42 - 00:42 CDT
  • 05/29/2023: 19:59 - 20:59 CDT 
  • 05/29/2023: 16:51 - 17:51 CDT
  • 05/28/2023: 19:47 - 20:17 CDT
  • 05/27/2023: 19:40 - 20:40 CDT
  • 05/27/2023: 18:19 - 19:19 CDT
  • 05/27/2023: 17:10 - 17:40 CDT
  • 05/27/2023: 12:57 - 13:57 CDT
  • 05/26/2023: 21:58 - 22:58 CDT
  • 05/26/2023: 20:19 - 21:19 CDT
  • 05/26/2023: 10:18 - 11:18 CDT
  • 05/25/2023: 16:50 - 17:50 CDT
  • 05/24/2023: 10:43 - 11:43 CDT
  • 05/22/2023: 22:41 - 23:11 CDT
  • 05/20/2023: 09:06 - 10:06 CDT
  • 05/19/2023: 15:08 - 16:08 CDT
  • 05/19/2023: 12:51 - 13:21 CDT
  • 05/16/2023: 00:34 - 01:34 CDT
  • 05/15/2023: 01:55 - 02:55 CDT
  • 05/09/2023: 12:11 - 13:11 CDT
  • 05/08/2023: 15:33 - 16:03 CDT
  • 05/08/2023: 12:36 - 13:06 CDT
  • 05/08/2023: 04:34 - 05:34 CDT
  • 05/07/2023: 02:39 - 03:39 CDT
  • 05/06/2023: 06:22 - 07:22 CDT
  • 05/02/2023: 00:44 - 01:44 CDT

Details

Article ID: 1106
Created
Wed 5/24/23 12:17 PM
Modified
Tue 7/18/23 9:29 PM