Access Individual User's Shared Mailbox (Web)

Summary

This article provides the necessary steps to set up a shared Office 365 mailbox in Outlook on the Web.

Body

Steps

Note: This article is about how to view the mailbox of an individual user who has shared their mailbox with you.

Refer to KA 260 for an actual shared mailbox.

Go to Office365.
Log into your own mailbox using your UTD email address and NetID password.
Right-click on Folders.

Select the Add shared folder or mailbox option.

Screenshot of the Outlook homepage options under Folder highlighting the Add shared folder option.

In the pop-up window that appears, enter the name or NetID of the user who is sharing the folder.

Screenshot of the pop-up window to add shared folder or mailbox.

You should now see the shared folder and the name of the sharer beneath your own folders in the left pane.

Details

Article ID: 1094

Created

Thu 4/13/23 4:54 PM

Modified

Mon 8/12/24 5:28 PM

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