Check SecureConnector is Installed and Running

Summary

This article shows users how to check the SecureConnector file path and the SecureConnector service.

Body

Instructions

  • Open File Explorer.
  • Search/check the following path exists- (C:\Program Files\ForeScout SecureConnector) and has the following files in it:
    • SecureConnector.exe
    • SecureConnector.ini
    • SecureConnectorPassword.ini
    • Uninstall

Screenshot with 4 files located under designated files.

  • Go to Services.
  • Search and click on ForeScout SecureConnector Service and make sure the service is Running.
    • If the SecureConnector file path does not exist, the service will not be running.

Screenshot regarding ForeScout SecureConnector Service

  • If the SecureConnector is uninstalled, reinstall the agent by clicking here.
    • Once downloaded, check the machine again using the steps above.

Download window for Forescout SecureConnector Distribution Tool.

Details

Details

Article ID: 1311
Created
Fri 9/20/24 5:02 PM
Modified
Mon 9/23/24 2:38 PM