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List of Issues & Bugs
Below is the list of issues identified by the CometAI Platform Team and reported by initial testers. If your issue is already listed, please do not email us or create a Service request, as we are aware of it and are actively working on a resolution (This article will be updated as issues are resolved or as new issues arise).
- Rate Limit feature functionality: The rate limiting feature does not function as expected, allowing users to exceed their designated chat limits. Hence, it is advised to not use this feature until further notice.
- University Branding: The platform's visual branding is being rolled out adhering to the university’s alignments. Enhancements are being made at certain places.
- Access to Prompt Template, Custom Instructions, follow up buttons in other windows: Prompt templates, custom instructions, and follow-up buttons are limited to one browser and device. Clearing your browser cache will also remove access to these features. It is advised to store these templates as a word document for future purposes.
- Underlying LLM API Access: There is no API access to the platform's various underlying Language Models.
- COA Billing Accounts: An issue has been identified where Chart of Accounts (COA) billing accounts are being charged twice for usage (one for general account and the other custom account). Hence, it is advised to not use this feature until further notice. Please adhere keeping your default account to general account like the below screenshot.
- RAG on CSV/XLSX Files: The platform's conversing by uploading a document feature has an issue with accuracy of results when used with large CSV or XLSX files.
- Create PPT Template: The Platform Team is currently working to make this feature working to all users
- HEIC File Upload: The platform currently does not support the uploading of “.heic” image files.
- Inconsistent Dark Theme: The dark theme styling in the "Custom Instructions" dropdown is inconsistent with the rest of the platform.
- Import/Export Conversations: The function and purpose of the Import/Export Conversations feature are not clear to users yet and needs to be more properly documented after researching more. Hence, it is advised to not use this feature until further notice.
- Sharing Conversation: An issue exists with the feature for sharing conversations from the left-hand side menu panel. Hence it is advised to follow the knowledge base steps for sharing conversations.
- Availability of Azure, Gemini Models: The platform team is currently working to add and utilize other AI models like Grok and Gemini Models.
- Connect to Other Data Sources: Currently, the platform is not able to connect with other data sources, such as M365 and Box. The team is currently working to ensure that this feature would be available.
- TruncateFromEnd in Prompt Creation: The "TruncateFromEnd" option in prompt creation does not function during testing, resulting in prompts not being truncated as expected.
- Sharing Artifacts: The artifact-sharing feature within the artifact window is currently non-functional, preventing users from sharing uploaded artifacts with others. Hence it is advised to follow the knowledge base steps for sharing conversations.