Microsoft Word Editing Issue (Mac)

Summary

This article provides the troubleshooting steps when Microsoft Word does not allow editing on a Mac.

Body

Question

Why can't I edit Word Documents on my Mac? How do I fix it?

Answer

  1. Sign out of and Quit all Microsoft Office applications.
  2. Open Finder and click the Shift + Command + G keys.
    • In the window that pops up, type the following: ~/Library/Group Containers
  3. In the next window that pops up Select the following three files, Delete the files, and then Empty your trash.
    • UBF8T346G9.ms
    • UBF8T346G9.Office
    • UBF8T346G9.OfficeOsfWebHost
  4. Restart your Mac, re-launch Word, and sign back in with your NetID@utdallas.edu and password.
  5. You should now be able to edit documents.
    • If not, ensure that the Date and Time Settings for your system are correctly set up. 

Details

Details

Article ID: 154
Created
Mon 11/22/21 1:42 PM
Modified
Wed 6/26/24 3:31 PM

Related Articles

Related Articles (10)

Business Continuity Tips and Best Practices
This article provides some valuable tips and suggestions for ensuring business continuity- in other words, making your workflows independent of individual people so that you can still do your work even if someone becomes unavailable.
Change Authorship for Documents
Every time you create a new document, Word sets the Author property based on the Username setting that appears in the Word Options dialog box. Likewise, PowerPoint sets this property for new presentations you create, using the setting in PowerPoint Options, and Excel sets this property for new workbooks you create, using the setting in Excel Options. The Username setting also provides the name and initials that are displayed in comments and tracked changes.
Find Device Hardware Specifications (macOS)
This article walks you through the steps to check your macOS hardware specifications.
How to Do a Mail Merge in MS Word Using an Excel Spreadsheet
This article has instructions that can help you utilize an Excel spreadsheet to perform a mail merge in MS Word.
How to Find Your MAC Address (iOS)
This article helps you find your MAC address on an iOS device.
How to Set A Default Outlook Email Address (Microsoft Word Mail Merge - Shared Mailbox)
This article explains how to set up a shared mailbox in Outlook and make it the default email address so that mail merging will use the shared mailbox instead of your personal account to send emails.
How to Use Microsoft Excel Effectively (Video Training)
How to Use Microsoft Word Effectively (Video Training)
The videos in this article will help you effectively use Microsoft Word and other applications seamlessly.
Locate MAC Address (macOS)
This article will help you retrieve the MAC address on your macOS device.
Recovering Microsoft Documents
This article shows how to recover a Microsoft document that was not saved.