Teams Voice Headset Update Process

Body

Purpose

The article explains how to update your Plantronics Headset by installing the Poly Lens application on your computer.

Process

Mac

  • Download the Poly Lens App from the Poly Support Website
  • Open the download PolyLens.dmg
  • In the Window that pops up, drag the Poly Lens app to the Applications folder.
  • Launch the Poly Lens app from your Applications folder.

Windows (UTD Managed)

  • Click on the Start menu, and search for Software Center.
  • Launch Software Center.
  • Click on Poly Lens.
  • Click Install.

Windows (Personal)

  • Download Poly Lens app from the Poly Support Website
  • Open the download PolyLens.msi
  • Run the installer and follow the prompts

Once the Poly Lens software has been installed on your computer, proceed with the following steps.

Poly / Plantronics Headset Firmware Updates

  • Launch the Poly Lens software and select your Device.
  • It will automatically check for any software updates.
  • Install any available updates.

Details

Details

Article ID: 223
Created
Mon 11/22/21 1:45 PM
Modified
Tue 7/16/24 4:50 PM