Guest User Access IT Resource Request

Summary

This article is designed to assist users in submitting an IT Resource Request for Guest (existing and new) users to access UTD technology resources.

Body

Guest With Existing Account

  • Log in to PEARL (Portal for Enterprise Access Request Library) formerly eCAT, using your UTD credentials.
  • Select Computer Access under "Access Requests (Existing Users)."

Computer Access link located as the second option, top to bottom.

  • Use the Name, NetID or UTD-ID fields to Lookup and select the user.
  • Continue filling out the form and enter the required information as follows:
    • Sponsor: Select department member authorized to sponsor guest users.
    • Usertype: Guest
    • Service Level: Depends on required access (see service levels).
  • When prompted, select the resources the user requires access to.
  • Review the request and Submit.

Guest Without Existing Account

  • Log in to PEARL (Portal for Enterprise Access Request Library) formerly eCAT, using your UTD credentials.
  • Select Request UTD-ID / NetID under "Need UTD-ID or NetID (New Users)."

Request UTD-ID/ Net ID is the only option under this section

  • Make sure to select the below as you fill out the form:
    • Classification: Guest
    • Department: [Your Department]
    • Sponsor of the user: Department member with permission to sponsor a guest.
Note: Check the box for User is a former employee or transferring from another UT institution if the user is returning or transfering.
  • Select the access needed:
    • Comet Card
    • Library Access
    • Computer Access
  • Pick the Service Level required for the user (see service levels).
  • Choose/type the resources the user requires access to.
  • Review the request, set a date for access Start/End > Submit. 

Details

Details

Article ID: 226
Created
Mon 11/22/21 1:45 PM
Modified
Tue 8/13/24 1:42 PM

Related Services / Offerings

Related Services / Offerings (2)

NetID Account Sponsorship
UTD NetIDs are generally based on an individual's affiliation with the University of Texas at Dallas. However, individuals who are not eligible for a NetID can receive one if sponsored by a current UTD Faculty or Staff member.
PaloAlto GlobalProtect VPN
The GlobalProtect Virtual Private Network (VPN) provides secure access to restricted University data and resources using an off-campus computer through a secured Internet connection. In order to utilize VPN services, you must first be enrolled in Duo.