Teams / Channels Missing from Meeting Scheduler in Teams

Summary

This article provides troubleshooting steps when scheduling a meeting, the user does not see all of their Teams/Channels/Courses in the dropdown box after selecting "Add Channels".

Body

Question

When scheduling a meeting, what do I do if I do not see all of my Teams/Channels/Courses in the dropdown box after selecting "Add Channels"?

'Add Channel' drop-down box with Team names. 

Environment

 Microsoft Teams

Answer

Not seeing all the expected Teams in the "Add Channel" section is generally caused by syncing issues. If you are facing an issue like this, first fully Quit and then Restart Teams. Ensure that you do not just close the window, but actually stop the application from running.

If you still do not see all the correct teams in the "Add Channel" section, do the following:

  1. Go to the Teams icon, select the Team that was missing from the dropdown.
  2. Allow the Team to load completely. 
  3. Go back to the Calendar, New Meeting then Add Channel and the class should appear in the dropdown now.

Teams Calendar.

'Add Channel' drop-down box with Team names. 

Details

Details

Article ID: 303
Created
Mon 11/22/21 1:49 PM
Modified
Tue 8/20/24 8:02 PM

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