IT Resource Request Status

Summary

This article shows you how to check the status of your IT Resource Request (PEARL).

Body

Search Methods

There's two search methods to see the status of your IT Resource Request in PEARL.

  • Individual Request Status
    • Search for requests by using the user's ID (NetID or UTD ID) or by Request number.
  • Status Reports
    • Pull a report containing a list of requests submitted and approved by you.

Individual Request Status

  • Log in to PEARL (Portal for Enterprise Access Request Library) formerly eCAT, using your UTD credentials.
  • Under the "Status" tab, you can search for requests by a user's ID (NetID or UTD ID) or by Request number.
  • Enter the ID (NetID or UTD ID) or Request number, select your "Search Type" > Search.
    • Search Types:
      • Checkout IT Resource Requests
      • Access IT Resource Requests
      • Access IT Resource Requests by Cost Center
Note: Make sure you select the correct Search Type based on the ID or Request number.
  • Once the request is opened, you can see completed and pending approvals.

Status Tab with text box to search request and search type.

Status Reports

  • Log in to PEARL (Portal for Enterprise Access Request Library) formerly eCAT, using your UTD credentials.
  • Under the "Status Reports" tab you can see all requests you have submitted and approved:
    • IT Resource Access Requests
    • IT Resource Checkout Requests

Status Reports options.

Details

Details

Article ID: 40
Created
Mon 11/22/21 1:37 PM
Modified
Wed 8/14/24 3:21 PM

Related Services / Offerings

Related Services / Offerings (1)

PEARL (Portal for Enterprise Access Request Library) is a system used by departments for requesting access for users. It includes an approval workflow for all requests.