Body
Table of Contents
Cookies are small files downloaded to your computer when visiting a website. They can retain information regarding a user's previous activity on that site and preferences to allow for quick retrieval when revisiting the site.
What is a Browser Cache?
When you access files through the web, the browser cache allows browsers to retain website data to enable faster viewing on future visits. By retaining a local copy of some website data, a browser can load some information from pages you have previously visited without downloading that data again, thus enabling faster load times.
We recommend the following for instructions to clear your browser's cache and cookies. If you need additional assistance clearing your cache and cookies, contact the Help Desk.
Quick Keyboard Commands
- Windows – Chrome, Firefox, Internet Explorer, & Microsoft Edge: Control + Shift + Delete will bring up the settings panel for clearing your browser's cache.
- Mac OSX – Chrome & Firefox: Command + Shift + Delete will bring up the settings panel for clearing your browser's cache.
- Mac OSX – Safari: Command + Option + E will immediately clear your browser's cache without bringing up a settings panel.
- On your Mac's Safari app, choose History > Clear history, then click the pop-up menu.
- Choose how far back you want your browsing history cleared.
- Open Chrome.
- At the top right, click the Three dots icon (...) > Clear browsing data.
- For the "Time range", select All time from the drop-down menu.
- Check the boxes next to Cookies and other site data and Cached images and files.
- Click Clear data.
- Select Clear recent history....
- For the "Time range to clear," select Everything from the drop-down menu.
- Check the boxes next to Cookies and Cache > Clear Now.
- Select Privacy, search, and services from the left side panel.
- Under "Clear browsing data", select Choose what to clear located next to "Clear browsing data now".
- For the "Time range," select All Time from the drop-down menu.
- Check the boxes next to Cookies and other site data and Cached images and files > Clear Now.
