Body
Purpose
The article gives you information about which dial pad a user should use for making calls vs menu navigation on a current call. There are two dial pads in the Microsoft Teams application for desktop users:
The first one is in the Calls tab meant for initiating phone calls, as shown in the picture below
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The second dial pad is accessible from the dial pad icon on the ribbon for a user during an ongoing call. It is used for automated menu navigation during a call.
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