Installing Adobe Creative Cloud Applications on UTD Owned Computers (Windows)

Purpose

This article shows how to install Adobe Creative Cloud applications on UTD owned Windows computer.

Note: UTD-owned Macs generally require a department technician to install Adobe Creative Cloud. To request this, please open a ticket, which will be routed to your department technicians. Technicians: See this article for information on installing on UTD owned Macs.

A full Creative Cloud license is NOT required to use Creative Cloud applications on UTD owned computers. These devices use a "Shared Device License", sometimes called "SDL".

Detailed Resolution

Note: Depending on how your department's techs have configured your device, there are a couple of different options for installing Creative Cloud. We recommend following these steps in order as these installation options generally go from least amount of time taken to most.

Option 1 - Creative Cloud application

Many UTD computers already have the Creative Cloud application installed. You can find this by searching in the Windows Start Menu() for "Creative Cloud".

Once in that application, you should be able to install additional Creative Cloud applications in the "Apps" tab.

If you receive an error in the Creative Cloud application that "You don't have access to manage apps", please proceed to option 2. If you do not see any applications in Software Center, proceed to option 3.

Option 2 - Software Center

Most UTD computers are set up to be able to download applications through Software Center. First, try downloading the applications from Software Center by doing the following:

• Launch Software Center by searching for it in the Start Menu.

• Select the application you would like to install from the "Applications" tab.

• Select Install.

• Launch the software and sign in with your UTD() Netid@utdallas.edu.

After installing the first product from Software Center, you should be able to follow the "Option 1" instructions on this page for any remaining Creative Cloud applications.

Option 3 - Other

If you cannot download the applications through Software Center, please open a ticket, which will be routed to your department technicians.

Technicians: Visit this page for additional information on SDL installs of Adobe.