Duo Authentication Screen Not Loading

Summary

This article contains troubleshooting steps to perform when Duo multi-factor authentication screens are not appearing on Duo-protected UTD sites.

Body

Troubleshoot

Need further assistance? Please contact the OIT Service Desk.

Details

Details

Article ID: 188
Created
Mon 11/22/21 1:43 PM
Modified
Tue 10/22/24 9:01 AM

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Duo
Duo is the university two-factor authentication method designed to add a second layer of security to your NetID account. Verifying your identity using a second factor, such as your phone or a security key, prevents anyone but you from logging in, even if they know your password.