What Is It?

Duo is the university two-factor authentication method designed to add a second layer of security to your NetID account. Verifying your identity using a second factor, such as your phone or a security key, prevents anyone but you from logging in, even if they know your password.

Who Is Eligible to Use It?

Students, Faculty, Staff, Guests

Where Can I Get It?

Duo enrollment is automatic when accessing a NetID-protected service.

How Much Does It Cost?

There is no cost for this service at this time.

Selected Resources

Video Tutorial

Report an Issue Register New Device for Duo Request Duo Bypass Code Request Duo Exception Request Duo for Website General Request / Help

Related Articles (7)

This article details troubleshooting steps to perform when Duo multi-factor authentication screens are not appearing on Duo-protected UTD sites.
This article has the instructions to fix Duo prompt issues on mac devices.
This article assists first time users in the Duo enrollment process.
This article can help you add or manage multiple devices on Duo Mobile.
This article provides the instructions to login without Duo app installed or having no access to a smartphone.
Users who have installed and activated the Duo Mobile app on their cell phones can authenticate by accepting a push notification, which is much quicker and easier than using the Phone or SMS authentication methods. The Duo Mobile app also allows you to authenticate using generated login codes, which works even if your device is not connected to the Internet.
The Duo two-factor authentication platform supports security keys, offering secure login approvals resistant to phishing attacks combined with the one-tap convenience of Duo Push.


Service ID: 178
Tue 11/9/21 2:41 PM
Thu 2/23/23 3:04 PM