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Service Catalog
Categories (10)
Administrative and Business
Services that support the administrative and business functions of an institution. Includes business capability and process automation, financial and procurement systems, human resource systems, library systems, and student information systems.
Communication and Collaboration
Services that facilitate institutional communication and collaboration needs. Includes email, video/web conferencing, unified communications, web application development and hosting, and media development.
Desktop and Mobile Computing
Services that support access and use of student, faculty, and staff computing devices and related peripherals.
Infrastructure
Essential services that support the enterprise IT environment's operation and management, including deployment and maintenance of Windows and Linux infrastructures.
IT Professional Services
The IT Professional Services includes consultation services not mentioned in other categories, such as constant improvement and innovation, digital accessibility, IT service delivery and support, and training and outreach.
Network Connectivity
Network and connectivity management services that support the operation of the enterprise IT environment.
Research Support
Services supporting the institution's research activities, including advanced or specialized storage and applications, research data services and software, and lab management systems.
Security and Access
Securing and defending the University's information assets by implementing, managing, and operating technologies and IT practices while assuring confidentiality, integrity, authenticity, and accessibility.
Teaching and Learning
Instructional technology and resources directly supporting teaching and learning, such as learning management systems, instructional technology and design, assessment and learning analytics, lecture capture, polling, and surveys.
College and Department Specific Services
Services which are unique to or managed by an individual school or department on campus.
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