Communication and Collaboration

Services that facilitate institutional communication and collaboration needs. Includes email, video/web conferencing, unified communications, web application development and hosting, and media development.

Categories (9)

Microsoft 365 is a cloud-based, integrated suite of collaboration solutions that includes Office, Teams and other tools.

These services include telephony such as, voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.

Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration.

Knowledge Management provides users easy steps to resolve technical issues, and ensures the information provided is relevant and up to date.

One-way communications and emergency communications to the entire campus or other defined groups. Includes campus alert systems, broadcast email and text messaging, electronic newsletter distribution, enterprise mailing list management, and digital signage.

These services include broadcasting, live streaming, video recording and media production. This area includes audiovisual-related event support.

Applications specifically designed for mobile device use.

Services for data and document storage and management needs, including network shared, personal storage, document management, and cloud storage.

These services include content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.