My Recently Visited Services

Email at UT Dallas is provided by Microsoft Office 365 and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.


AiM is used by Facilities Services primarily for work requests and work orders. The AiM system allows business entities to maintain building, property, maintenance and mechanical asset data.


Outlook is an application used to access email, calendar, and contacts. Email service at UT Dallas is provided by Microsoft Office 365, and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.


Duo

Duo is the university two-factor authentication method designed to add a second layer of security to your NetID account. Used to verify your identity using a second factor, such as the Duo Mobile App or a security key, to prevent anyone but you from logging in, even if they know your password.


Many UT Dallas departments leverage Network Drives to store files and folders.


Event Wi-Fi or other Wi-Fi is available for planned events in order for guests to be granted easy wireless access on their devices for a limited time.


UT Dallas uses Microsoft Office 365’s Exchange Online Protection (EOP) to scan and quarantine suspected spam, phishing, and malicious messages before they reach your inbox.


Zoom is a video conferencing service. OIT does not offer Zoom as a service to the University. OIT facilitates getting departments access to Zoom for Education if there are business needs that are not met by Teams or Collaborate.


Service or System Accounts are NetID accounts that are created for a specific service or system to perform actions as a user.


On-Call alerts and incident management


UTD NetIDs are generally based on an individual's affiliation with the University of Texas at Dallas. However, individuals who are not eligible for a NetID can receive one if sponsored by a current UTD Faculty or Staff member.


PEARL (Portal for Enterprise Access Request Library) is a system used by departments for requesting access for users. It includes an approval workflow for all requests.


Box is a cloud storage platform that is sometimes called CometSpace at UTD.


Human Capital Management (HCM) is dedicated to supporting the core business needs of the University through the development, use, and maintenance of enterprise information systems, and to providing the integrated exchange of data with internal and external stakeholders.


Comprehensive virtual server management from the operating system to the application stack depending on user needs. Alongside database management services, this enables departments to operate a server on UT Dallas enterprise infrastructure.


Class Inventory System and Related Sub Tools


UTD-owned computer hardware diagnostics and repair, including warranty services, are provided by your department's desktop support group. Loaner computers are available for currently enrolled students or faculty with a current instructional assignment.


UT Dallas CourseBook is an advanced tool for obtaining information about classes at The University of Texas at Dallas (UTD).


Atlas is the University’s service management (sometimes called IT Service Management or ITSM) platform, which allows multiple university departments to manage service requests, incidents, and inquiries from their customers, with the benefit of enhanced collaboration between university departments. Atlas also provides knowledge management, project management, and change management capabilities to the university.


EzPay is a web application on which students can manage their tuition finances and view payments made to the university.


eLearning is the university's platform for course-related materials, assignment submission, and assessments (quizzes/tests).

Support for eLearning is provided by the eLearning Helpdesk.


Creating and distributing printed materials to promote a product, service, or event in OIT.


The Office of Information Technology offers Windows OS software licenses to ensure campus IT departments access the necessary tools and applications they may need for their coursework.


The GlobalProtect Virtual Private Network (VPN) provides secure access to restricted University data and resources using an off-campus computer through a secured Internet connection. In order to utilize VPN services, you must first be enrolled in Duo.