My Recently Visited Services
Call queues provide a method of routing callers to departments, and groups within UTD. Call queues are utilized for main lines as well as lines that need to be accessible from multiple locations. Queues have customizable business hours, greeting options, followed by routing or call menus where callers can chose sub areas or options that provide them with additional information. Numerous options are available for customizing the queue to a departments needs and preferences.
Business Process Analysis (BPA) assists in investigating essential business practices and IT processes to spot problems, find solutions and opportunities for improvements.
Departments who choose to purchase cellular communications equipment must be able to demonstrate a legitimate business or research need, beyond routine use.
The Atlas Portal is a component of the Atlas service management platform that contains the Atlas Knowledge Base, Service Catalog, and other public-facing tools.
Active Directory provides the methods for storing directory data and making this data available to network users and administrators. For example, AD stores information about user accounts, such as names, passwords, phone numbers, and so on, and enables other authorized users on the same network to access this information. It also stores information on university-owned computers to facilitate software updates and patching.
Microsoft Excel is a spreadsheet program that is part of the Microsoft 365 suite.
The Jindal School has its in-house Events and Marketing Manager who helps order and provide gifts for VIPS, including speakers visiting the Jindal School
OIT maintains the core infrastructure network, including hard-wired or wired network ports. This infrastructure enables connectivity to all networks on campus with reliable, high-speed data connections on well-spaced network outlet distribution.
Data Management and Technology Control Plans are used to document polices, processes, and controls required in the execution of research projects.
Use this request to have a customized communication campaign created to share an update or service supported by OIT.
This service offering outlines the process for requesting ad hoc security scanning of UTD-owned assets or web applications.
There are various labs available to undergraduate and graduate students in JSOM. These labs provide students with the opportunity to develop or enhance their skills. The lab assistants are prepared to answer questions and provide assistance with the material covered in specific courses.
Juno is UTD's flagship high performance computing cluster available to the UTD community for research computing workloads. Learn more at https://hpc.utdallas.edu/.
MAC address filtering will allow a device to block traffic originating from specific known machines or devices. The router will use the MAC address on the network to identify it and then stop or permit access.
CometAI is UT Dallas’s enterprise generate AI platform, designed to empower our community to innovate across disciplines.
Windows Remote Desktop Services (RDS) enables users to connect to an on-campus Windows PC or server from an off-campus location using either a Windows or Mac computer.
A home directory, also known as the login directory, serves as a repository for individual users' files, directories, and programs.
Microsoft Bookings makes scheduling and managing appointments easy. It allows for users to schedule 1:1 or many:1 meetings, training, and office hours appointments and is a part of the Microsoft 365 suite.
Wireless Access Points (WAP) are wireless communication devices that support the university's Wi-Fi network.
Hotel room reservations for a guest visiting UTD
Galaxy Orion is a service to support admissions, enrollment, registration, orientation, financial aid, student accounts, and collections, advising, and career services.
Email at UT Dallas is provided by Microsoft Office 365 and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.
Classroom Media Support manages the daily multimedia and audio-visual requirements of UT Dallas courses across most of the buildings on campus.