My Recently Visited Services
Submit to have the Outreach team support in the logistics and promotion of a vendor sponsored event.
OIT can address inquiries related to AI/Generative AI tools, facilitating consultations for these tools, and reporting any issues associated with these products or services.
Outlook is an application used to access email, calendar, and contacts. Email service at UT Dallas is provided by Microsoft Office 365, and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.
Email at UT Dallas is provided by Microsoft Office 365 and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.
Call queues provide a method of routing callers to departments, and groups within UTD. Call queues are utilized for main lines as well as lines that need to be accessible from multiple locations. Queues have customizable business hours, greeting options, followed by routing or call menus where callers can chose sub areas or options that provide them with additional information. Numerous options are available for customizing the queue to a departments needs and preferences.
Software purchases at UT Dallas are subject to review by the Office of Information Technology, the Information Security Office, and Purchasing.
UTD's official mobile application can be used to view your daily schedule and assignments and sign up to receive push notifications about campus events so you never miss out. The app is completely customizable to meet your specific needs. It’s also your connection to fellow Comets through message boards and your link to campus resources and information about student life.
Broad consultation and guidance for faculty, departments, centers and schools considering new research computing initiatives.
Most devices use DHCP, which assigns dynamic IP addresses, as a default. If you want to set the same IP address to a specific device whenever the device connects to your network, use IP reservation (also called static IPs).
eLearning is the university's platform for course-related materials, assignment submission, and assessments (quizzes/tests).
Support for eLearning is provided by the eLearning Helpdesk.
Galaxy Orion is a service to support admissions, enrollment, registration, orientation, financial aid, student accounts, and collections, advising, and career services.
Request to checkout specialized equipment from the ATC Service Window.
Box is a cloud storage platform that is sometimes called CometSpace at UTD.
The Labs provide Windows and Mac computers loaded with academic and productivity software. We also provide walk-in technology support as well as Cometprint support.
Atlas is the University’s service management (sometimes called IT Service Management or ITSM) platform, which allows multiple university departments to manage service requests, incidents, and inquiries from their customers, with the benefit of enhanced collaboration between university departments. Atlas also provides knowledge management, project management, and change management capabilities to the university.
The Global Address List (GAL) is a directory service used within the Office 365 email system. The GAL contains information on all email users, distribution groups, and resources at the university.
Support for events and lectures across campus. The Video Services team is responsible for videotaping events and other video projects.
PEARL (Portal for Enterprise Access Request Library) is a system used by departments for requesting access for users. It includes an approval workflow for all requests.
Active Directory provides the methods for storing directory data and making this data available to network users and administrators. For example, AD stores information about user accounts, such as names, passwords, phone numbers, and so on, and enables other authorized users on the same network to access this information. It also stores information on university-owned computers to facilitate software updates and patching.
Administered by the Emergency Management Office, the Continuity Planning Toolkit is designed to guide each unit and department through the process of developing a comprehensive continuity plan. These plans ensure the university is prepared to maintain essential business functions and operations in the event of a disruption or emergency.
The Jindal School has its in-house Events and Marketing Manager who oversees major Jindal School External Affairs events and assists programs and centers in navigating the University’s events planning process.
HPC Facilitation Services provide personalized support to help researchers make the most of HPC resources. We offer pre-account consultations, new user orientations, code porting assistance, and guidance on parallel programming—ensuring a smooth experience from first login to research outcomes.
Microsoft AI Tools is UT Dallas's combined service offering access to Microsoft 365 Copilot and Teams Premium. This service provides AI-powered productivity assistants and advanced collaboration capabilities to empower our work.
Teams certified equipment can be ordered though our UTD Contracted Vendor in eProcurement. Available options include wired and wireless headset options, several desk phone models for varied application as well as conferencing hardware.
UT Dallas' Microsoft 365 Subscription contains a number of other services, including Delve, Lists, Planner, Power Apps, Power Automate, Power BI, Sway, To Do, and Yammer.