My Recently Visited Services

UT Dallas CourseBook is an advanced tool for obtaining information about classes at The University of Texas at Dallas (UTD).


Email at UT Dallas is provided by Microsoft Office 365 and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.


Box is a cloud storage platform that is sometimes called CometSpace at UTD.


Outlook is an application used to access email, calendar, and contacts. Email service at UT Dallas is provided by Microsoft Office 365, and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.


Galaxy Orion is a service to support admissions, enrollment, registration, orientation, financial aid, student accounts, and collections, advising, and career services.


Duo

Duo is the university two-factor authentication method designed to add a second layer of security to your NetID account. Verifying your identity using a second factor, such as your phone or a security key, prevents anyone but you from logging in, even if they know your password.


eLearning is the university's platform for course-related materials, assignment submission, and assessments (quizzes/tests).

Support for eLearning is provided by the eLearning Helpdesk.


The UTD Directory is a repository of information on students, faculty, staff, and guests with UTD accounts. Directory information is used in many systems at the university, including in a public-facing directory on the UTD website.


Power BI is a robust business analytics tool that can provide extensive modeling, custom development, and real-time high-level analytics. As a Microsoft product, Power BI can connect to various Microsoft apps and solutions like Excel, Access, Azure, and others.


Microsoft Teams is a powerful team-based collaboration tool that provides group chat, channeled conversations, instant messaging, live document collaboration, audio or video calls, and meetings (from one-on-ones to fully-featured audio/video conferences).


Astra Schedule is UTD's event and facilities scheduling application to locate and schedule facilities for classes, final exams, and events.


Keywatcher/Keywarden is used to keep track of keys checked out by personnel for University Village Apartments and Residential Hills.


Call queues provide a method of routing callers to departments, and groups within UTD. Call queues are utilized for main lines as well as lines that need to be accessible from multiple locations. Queues have customizable business hours, greeting options, followed by routing or call menus where callers can chose sub areas or options that provide them with additional information. Numerous options are available for customizing the queue to a departments needs and preferences.


Microsoft PowerPoint is a powerful slide show presentation program. The program uses slides to convey information rich in multimedia. It is a part of the Microsoft 365 suite.


Atlas is the University’s service management (sometimes called IT Service Management or ITSM) platform, which allows multiple university departments to manage service requests, incidents, and inquiries from their customers, with the benefit of enhanced collaboration between university departments. Atlas also provides knowledge management, project management, and change management capabilities to the university.


Human Capital Management (HCM) is dedicated to supporting the core business needs of the University through the development, use, and maintenance of enterprise information systems, and to providing the integrated exchange of data with internal and external stakeholders.


Microsoft Excel is a spreadsheet program that is part of the Microsoft 365 suite.


OIT is responsible for the design, support, and operation of wired and wireless network equipment, including the addition, modification, and upgrades of equipment on campus.


Emergency Gateway (EGW) is an on-site appliance used to manage E9-1-1 services, notifying on-site security personnel when 9-1-1 is dialed from a campus IP phone.


Single sign-on (SSO) is an authentication service that enables users to log in with a single ID and password to many applications and related software systems.


The GlobalProtect Virtual Private Network (VPN) provides secure access to restricted University data and resources using an off-campus computer through a secured Internet connection. In order to utilize VPN services, you must first be enrolled in Duo.


PEARL (Portal for Enterprise Access Request Library) is a system used by departments for requesting access for users. It includes an approval workflow for all requests.


A home directory, also known as the login directory, serves as a repository for individual users' files, directories, and programs.


Microsoft Word is a word processing program that is part of the Microsoft 365 Suite.


Microsoft Stream is an Enterprise Video service where people in your organization can upload, view, and share videos securely. You can share recordings of classes, meetings, presentations, training sessions, or other videos that aid your team's collaboration.