Knowledge Base

Categories (10)

Services that support the administrative and business functions of UTD. This includes business capability and process automation, financial and procurement systems, human resource systems, library systems, and student information systems.

Services that facilitate institutional communication and collaboration needs. Includes conferencing and telephones, email and collaboration services, media and audio/visual, and web services.

Services that support access and use of community members' devices and related peripherals. Includes desktop and mobile device support, printing and related services, and software and applications distribution.

Essential services that support the enterprise IT environment's operation and management, including deployment and maintenance of Windows and Linux infrastructures.

The IT Professional Services includes consultation services not mentioned in other categories, such as constant improvement and innovation, digital accessibility, IT service delivery and support, and training and outreach.

Network and connectivity management services that support the operation of the enterprise IT environment.

Services supporting the institution's research activities, including advanced or specialized storage and applications, research data services and software, and lab management systems.

Securing and defending the University's information assets by implementing, managing, and operating technologies and IT practices while assuring confidentiality, integrity, authenticity, and accessibility.

Instructional technology and resources directly supporting teaching and learning, such as learning management systems, instructional technology and design, assessment and learning analytics, lecture capture, polling, and surveys.

Services which are unique to or managed by an individual school or department on campus.

Articles (2)