Installing and Connecting to GlobalProtect VPN - Windows


The article will help you download and install the latest GlobalProtect VPN (6.0.0) on your Windows computer.

Install the GlobalProtect VPN 

  • Open your preferred web browser, navigate to and enter your UT Dallas credentials to sign in.
  • If you are not already authenticated through DUO, you will be asked to do so via a push notification, text message, or phone call.

  • If you don’t know which version is apt for your device, follow the instructions below.
    1. To determine this, Select the Start button > Settings > System > About > Under Device specifications > System type, and see if you’re running a 32-bit or 64-bit version of Windows. 
    2. Under Windows specifications, check which edition and version of Windows your device is running.
  • Select Download Windows 64-bit GlobalProtect agent or Download Windows 32 bit Global Protect agent, depending on your Windows version.

  • After downloading the GlobalProtect Portal installer, you can save it to your Downloads folder or another preferred location.
  • Open the GlobalProtect Portal MSI file and select Next.

  • Select the folder you want GlobalProtect installed in (or use the default) and select Next as shown below.

  • You will see the latest version of GlobalProtect installed on your system, as shown below.

  • Choose Close once the installation is complete.

Connect to the Global Protect 

  • Open the GlobalProtect VPN client on your machine, enter the Portal Address as, and select Connect.

  • It will automatically open a web browser for you to Sign in with your UTD NetID and password.
Note:  Edge/Chrome/Firefox, any of them, could be your default browser. If you have Edge and Chrome, the screen would be similar.
  • Authenticate using DUO via a push notification, text message, or phone call.

  • Please check the ‘Always allow’ to open links of this type in the associated app. Open GlobalProtect.
  • GlobalProtect will take a few seconds to reach the connection.

  • If you have Firefox as your default browser, the user must log in using their UTD credentials and authenticate via DUO.

  • Check the ‘Always allow’ to open links of this type in the associated app.

  • Also, check the box for ‘Always use this application to open globalprotectcallback links.’ Select Open Link. Now you must be connected to the VPN.

  • Open the GlobalProtect VPN app; it will display a “Connected” message informing you that you are actively connected to the UT Dallas VPN, as shown below.



Article ID: 152
Mon 11/22/21 12:42 PM
Wed 5/18/22 5:43 PM