Atlas

What Is It?

Atlas is the University’s service management (sometimes called IT Service Management or ITSM) platform, which allows multiple university departments to manage service requests, incidents, and inquiries from their customers, with the benefit of enhanced collaboration between university departments. Atlas also provides knowledge management, project management, and change management capabilities to the university.

Who Is Eligible to Use It?

Students, Faculty, Staff, Guests

Where Can I Get It?

Click here to access the Atlas portal.

How Much Does It Cost?

There is no cost for this service at this time.

 
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Related Articles (1)

This article is a guide on how to submit a ticket in Atlas. This guide will define basic terminology, explain how to navigate the service catalog, and give tips for filling out the ticket submission form.

Details

Service ID: 1
Created
Tue 11/9/21 2:41 PM
Modified
Wed 7/3/24 2:49 PM