Search27 Results
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article provides troubleshooting steps to fix Duo prompt issues on mac devices.
- Knowledge Base
- Network Connectivity
- Virtual Private Network (VPN)
- PaloAlto GlobalProtect VPN
- macOS / iOS
This article assists users on uninstalling GlobalProtect VPN on your macOS device.
- Knowledge Base
- Desktop and Mobile Computing
- Applications and Software Distribution
- Matlab
This article contains instructions to use when you need to access MATLAB remotely or on a computer where you do not have the application installed.
- Knowledge Base
- Security and Access
- Email Security
- Email Encryption
This article provides information on how to enroll and download digital certificates on your Mac device.
- Knowledge Base
- Network Connectivity
- Campus Wireless Network
- CometNet Wi-Fi
Follow these instructions if you receive the following error when trying to connect to CometNet or CometNet Legacy on a Mac computer: "Another device on the network is using your computer's IP address".
- Knowledge Base
- Network Connectivity
- Campus Wireless Network
This article provides instructions to remove the saved wireless network(s) on your apple device. It is a recommended troubleshooting step if you have trouble connecting to CometNet or another UTD wireless network.
- Knowledge Base
- Desktop and Mobile Computing
- Remote Computer Access
- Remote Desktop
This guide contains instructions on how to connect to a UTD computer that has been setup for Remote Desktop access, from a macOS device.
- Knowledge Base
- Infrastructure
- Windows Infrastructure Support
- Department Share
This article provides the steps to help you map a network drive on a Mac device.
- Knowledge Base
- Network Connectivity
- Campus Wireless Network
- CometNet Wi-Fi
This article shows you how to connect to CometNet on a macOS device.
- Knowledge Base
- Communication and Collaboration
- Microsoft 365 Applications
- Microsoft Teams
This article has information to enable sharing permissions on a Mac computer for applications such as Teams.
- Knowledge Base
- Communication and Collaboration
- E-Mail and Calendaring
- Individual UTD Email
- macOS / iOS
This article provides information to set up your Microsoft 365 email on your Mac mail. Microsoft 365 Email is supported in Mac Mail on MacOS 10.14 or higher.
- Knowledge Base
- Network Connectivity
- Virtual Private Network (VPN)
- PaloAlto GlobalProtect VPN
- macOS / iOS
Palo Alto GlobalProtect VPN on a Mac only works if you allow VPN to Filter Network Content and enable as a trusted developer.
- Knowledge Base
- Communication and Collaboration
- E-Mail and Calendaring
- Shared UTD Email
This article shows how to add an M365 shared mailbox in Outlook for Mac.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
- Computer Rights and Management
Use this guide to find and identify UTD Asset numbers. You can find your Asset # by looking for the silver or red tag on your computer or by finding your computer name.
- Knowledge Base
- College and Department Specific Services
- Jindal School of Management
- JMP Pro
JMP includes enhancements and new statistical and analytic capabilities that help you visualize, examine and model data about your products, processes and customers. This software is available to UTD staff, faculty, and students.