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- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
- Personal Hardware Support
This article explains Macs with M-Series and the impact on applications.
- Knowledge Base
- Network Connectivity
- Campus Wireless Network
- CometNet Wi-Fi
Follow these instructions if you receive the following error when trying to connect to CometNet or CometNet Legacy on a Mac computer: "Another device on the network is using your computer's IP address".
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article has the instructions to fix Duo prompt issues on mac devices.
- Knowledge Base
- Communication and Collaboration
- E-Mail and Calendaring
- Individual UTD Email
This article provides information and instructions on how to manage mailbox delegates on your Mac device.
- Knowledge Base
- Network Connectivity
- Virtual Private Network (VPN)
- PaloAlto GlobalProtect VPN
To use the Palo Alto GlobalProtect VPN on a Mac, you need to allow the VPN to install a kernel extension (kext).
- Knowledge Base
- Communication and Collaboration
- E-Mail and Calendaring
- Individual UTD Email
This article provides information to set up your Microsoft 365 email on your Mac mail. Microsoft 365 Email is supported in Mac Mail on MacOS 10.14 or higher.
- Knowledge Base
- Network Connectivity
- Virtual Private Network (VPN)
- PaloAlto GlobalProtect VPN
If the computer automatically sleeps, the connection will be lost on macOS. Follow the steps in this article to assist with this issue.
- Knowledge Base
- Communication and Collaboration
- E-Mail and Calendaring
- Individual UTD Email
This article provides the steps needed to setup Microsoft 365 email on your Mac device.
- Knowledge Base
- Communication and Collaboration
- Microsoft 365 Applications
- Microsoft Word
This article provides the troubleshooting steps when Microsoft Word does not allow editing on a Mac.
- Knowledge Base
- Communication and Collaboration
- E-Mail and Calendaring
- Shared UTD Email
This article shows how to add an M365 shared mailbox in Outlook for Mac.
- Knowledge Base
- Communication and Collaboration
- Online File Storage and Sharing
- Microsoft OneDrive
This article covers the basics of using OneDrive on your Mac.
- Knowledge Base
- Network Connectivity
- Campus Wireless Network
- Knowledge Base
- Desktop and Mobile Computing
- Remote Computer Access
- Remote Desktop
- Knowledge Base
- Security and Access
- Email Security
- Email Encryption
Digital certificates are used for email encryption and signing.
- Knowledge Base
- Communication and Collaboration
- Microsoft 365 Applications
- Microsoft Teams
This article has information to enable sharing permissions on a Mac computer for applications such as Teams.