Search27 Results
- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
- Computer Rights and Management
Use this guide to find and identify UTD Asset numbers. You can find your Asset # by looking for the silver or red tag on your computer or by finding your computer name.
- Knowledge Base
- Infrastructure
- Windows Infrastructure Support
- Department Share
This article provides the steps to help you map a network drive on a Mac device.
- Knowledge Base
- Desktop and Mobile Computing
- Applications and Software Distribution
- Matlab
This article contains instructions to use when you need to access MATLAB remotely or on a computer where you do not have the application installed.
- Knowledge Base
- College and Department Specific Services
- Jindal School of Management
- JMP Pro
JMP includes enhancements and new statistical and analytic capabilities that help you visualize, examine and model data about your products, processes and customers. This software is available to UTD staff, faculty, and students.
- Knowledge Base
- Infrastructure
- Server Management
- Secure Shell (SSH)
- Secure File Transfer Protocol (SFTP)
These are the instructions for using SFTP to move files between your local computer and a file server on Mac. Cyberduck is a commonly used free SFTP client for Mac computers.
- Knowledge Base
- Network Connectivity
- Virtual Private Network (VPN)
- PaloAlto GlobalProtect VPN
- macOS / iOS
This article assists users on uninstalling GlobalProtect VPN on your macOS device.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
- Personal Hardware Support
This article walks you through the steps to check your macOS hardware specifications.
- Knowledge Base
- Network Connectivity
- Virtual Private Network (VPN)
- PaloAlto GlobalProtect VPN
- macOS / iOS
If the computer automatically sleeps, the connection will be lost on macOS. Follow the steps in this article to assist with this issue.
- Knowledge Base
- Security and Access
- Email Security
- Email Encryption
This article provides information on how to enroll and download digital certificates on your Mac device.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article provides troubleshooting steps to fix Duo prompt issues on mac devices.
- Knowledge Base
- Communication and Collaboration
- E-Mail and Calendaring
- Individual UTD Email
- macOS / iOS
This article provides information and instructions on how to manage mailbox delegates on your Mac device.
- Knowledge Base
- Communication and Collaboration
- Microsoft 365 Applications
- Microsoft Word
This article provides the troubleshooting steps when Microsoft Word does not allow editing on a Mac.
- Knowledge Base
- Communication and Collaboration
- Online File Storage and Sharing
- Microsoft OneDrive
This article covers the basics of using OneDrive on your Mac.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article can be helpful for users to add touch ID on their Mac for authentication with Duo.
- Knowledge Base
- Communication and Collaboration
- E-Mail and Calendaring
- Individual UTD Email
- macOS / iOS
This article provides information to set up your Microsoft 365 email on your Mac mail. Microsoft 365 Email is supported in Mac Mail on MacOS 10.14 or higher.