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Network Connectivity
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PaloAlto GlobalProtect VPN
Installing and Connecting to GlobalProtect VPN (macOS)
Installing and Connecting to GlobalProtect VPN (macOS)
Tags
macos
mac
vpn
GlobalProtect
mac-os
Purpose
This article shows how to use the GlobalProtect VPN on your Mac computer.
Installing GlobalProtect VPN for Mac
Note:
GlobalProtect for Mac supports macOS 10.15 or higher.
There might be minor differences in the steps for different versions and specifications of the mac device.
Open your preferred web browser, click
here
to start your download.
Enter your UT Dallas credentials to sign in.
If you are not already authenticated through DUO, you will be asked to do so via a push notification, text message, or phone call.
Select
Download Mac 32/64 bit GlobalProtect Agent
.
After downloading the GlobalProtect Portal installer, you can save it to your “Downloads” folder or another preferred location.
Open the
GlobalProtect DMG file
from your preferred saved location and Double-click the icon on your desktop.
Select
Continue
.
If prompted with a Custom Install, leave “GlobalProtect” checked and deselect all of the other features, then click
Continue
.
Select
Install
, and select
Install Software
.
You will have to authenticate with your local user credentials to move forward with the installation process.
Select
Close
.
After installing the application, enable Palo Alto Networks as a trusted developer.
From your Mac, launch
System Preferences
.
Open the
Security & Privacy
preferences and then select the
General tab.
Click the lock icon(
) on the bottom left of the window to make changes and modify preferences.
When prompted, enter your Mac User Name and Password, and then Unlock the preferences.
Select
Allow
next to the message “System software from developer “Palo Alto Networks” was blocked from loading".
Now you can connect to the VPN.
On macOS Catalina and higher, the popup below will ask for permissions to access the local folders ~/Downloads, ~/Desktop, and ~/Documents. You can either select
Don’t Allow
or
OK
for each of the three depending on whether you want to allow or block the access.
Connect to GlobalProtect VPN for Mac
Open the
GlobalProtect VPN
client on your machine, enter the Portal Address as
utdvpn.utdallas.edu
, and select
Connect
.
GlobalProtect will take a few seconds to reach the connection.
Sign in with your NetID and password and authenticate through DUO via a push notification, text message, or phone call.
Note:
Safari/Chrome/Firefox, any of them could be your default browser. If your default browser is Firefox or Chrome, the page would redirect to your browser like shown below.
Once connected, the client will display a pop-up message asking you to allow the page to open GlobalProtect.
Click on
Allow
.
After clicking on allow, the client displays "Authentication Complete", informing you that you are actively connected to the UT Dallas VPN.
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Details
Article ID:
279
Created
Mon 11/22/21 12:47 PM
Modified
Fri 10/27/23 2:13 PM
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Check out this article I found in the Atlas Portal knowledge base.<br /><br /><a href="https://atlas.utdallas.edu/TDClient/30/Portal/KB/ArticleDet?ID=279">https://atlas.utdallas.edu/TDClient/30/Portal/KB/ArticleDet?ID=279</a><br /><br />Installing and Connecting to GlobalProtect VPN (macOS)<br /><br />This article shows how to use the GlobalProtect VPN on your Mac computer.