Managing Duo Devices

Table of Contents

• Introduction
• Manage Devices Page
• Device Options
  • New Phone
  • New Device
  • Authenticating with Different Device

Introduction

Duo Multifactor Authentication is required to enhance security by adding an extra layer of protection, ensuring compliance with regulatory standards, and verifying user identity to prevent unauthorized access. This is an essential step that will ensure the security of your devices and services within UT Dallas's technology systems and services. By utilizing Duo Mobile, the mobile application designed to facilitate MFA for users, you take an additional step to protect access to your identity and data while keeping disruptions typically involved in MFA (bypass codes) to a minimum.

This tutorial will provide you with step-by-step instructions on navigating to the Manage Devices page within Duo, and completing the setup of your device so that it verifying your identity becomes fast, easy, and secure.

Managing Devices Page

• In your web browser, navigate to a resource that is protected by Duo- Office.com or Box.
• On the Duo authentication prompt, select Other options.

• Click on Manage Devices. 

• You will then be asked to verify your identity before moving forward.
  • Select your preferred authentication method to manage devices.

Device Options

• Once logged in, you have a number of options to select in managing your devices.
• Clicking Edit on the devices shown will allow you to Delete or Rename. 

New Phone

• If you have a new phone, select the I have a new phone link on the box with your current mobile device. 

• If you have the same phone number with a new mobile device, select Get started and follow the steps needed.

New Device

• Select Add a device.
  • You will need to authenticate the new device using your preferred method. 

• Follow the steps provided and save your device. 

Authenticating with Different Device

• In your web browser, navigate to a resource that is protected by Duo- Office.com or Box.
• On the Duo authentication prompt, select Other options. 

• Select your preferred authentication method.
  • Your new device will be listed in the "Other options to log in" menu.