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This article details the troubleshooting and support process for users facing errors when attempting to sign in to eLearning.
This article can help you add or manage multiple devices on Duo Mobile.
This article compares the old and new Duo prompts.
This article provides information on Duo hardware token authentication and troubleshooting steps.
This article can be helpful for users to add touch ID on their Mac for authentication with Duo.
This article provides smartphone options to authenticate with in Duo Mobile app. Users who have installed and activated the app on their cell phones can authenticate by accepting a push notification.
This article assists first time users in the Duo enrollment process.
This article provides the instructions to login without Duo app installed or having no access to a smartphone.
The Duo two-factor authentication platform supports security keys, offering secure login approvals resistant to phishing attacks combined with the one-tap convenience of Duo Push.
Troubleshooting steps to perform when Duo multi-factor authentication screens are not appearing on Duo-protected UTD sites.
In order to comply with U.S. regulations, effective May 5, 2022 Duo will begin blocking authentications from users whose IP address originates in a country or region subject to economic and trade sanctions enforced by the U.S. Office of Foreign Assets Control.