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- Knowledge Base
- Teaching and Learning
- Learning Management Systems and Resources
- eLearning
This article details the troubleshooting and support process for users facing errors when attempting to sign in to eLearning.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article can help you add or manage multiple devices on Duo Mobile.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article compares the old and new Duo prompts.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article provides information on Duo hardware token authentication and troubleshooting steps.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article can be helpful for users to add touch ID on their Mac for authentication with Duo.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article provides smartphone options to authenticate with in Duo Mobile app. Users who have installed and activated the app on their cell phones can authenticate by accepting a push notification.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article assists first time users in the Duo enrollment process.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article provides the instructions to login without Duo app installed or having no access to a smartphone.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
The Duo two-factor authentication platform supports security keys, offering secure login approvals resistant to phishing attacks combined with the one-tap convenience of Duo Push.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
Troubleshooting steps to perform when Duo multi-factor authentication screens are not appearing on Duo-protected UTD sites.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
In order to comply with U.S. regulations, effective May 5, 2022 Duo will begin blocking authentications from users whose IP address originates in a country or region subject to economic and trade sanctions enforced by the U.S. Office of Foreign Assets Control.