IT Professional Services

The IT Professional Services includes consultation services not mentioned in other categories, such as constant improvement and innovation, digital accessibility, IT service delivery and support, and training and outreach.

Categories (4)

Business Continuity and Disaster Recovery

Business Continuity and Disaster Recovery planning is a practice that helps the University prepare systems and applications to minimize the effects of an event that impacts service significantly.
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Consulting and Advising

OIT offers consulting and guidance services on how to leverage vendor-based applications and technologies. We provide evaluations on select technology solutions, including those in the cloud.
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Enterprise Licensing

Enterprising Licensing includes negotiating, acquiring, managing licenses and vendors for campus-wide consumption of technology.
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Project Management Services

UT Dallas IT Project Management framework is based on TAC 216 requirements. UTD utilizes Team Dynamix Project Portfolio Management Suite to holistically track IT investments and projects. In addition, the department's leadership team meets twice a month to review new project requests and the status of all active projects.

Each active project requires a
1. New Project Request
2. Business Case (justification for undertaking the project by evaluating benefits, costs, and risks to support decision-making)
3. Complexity Assessment (facilitate work prioritization based on need)
4. Governance Review and Approval by the IT Project Group (ITPG)

The project management controls, templates and workflows were developed by UTD Business Operations Services to meet Texas State TAC 216 Compliance requirements for project governance, assessment and reporting.
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