Popular Services

Outlook is an application used to access email, calendar, and contacts. Email service at UT Dallas is provided by Microsoft Office 365, and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.

Duo is the university two-factor authentication method designed to add a second layer of security to your NetID account. Used to verify your identity using a second factor, such as the Duo Mobile App or a security key, to prevent anyone but you from logging in, even if they know your password.

Email at UT Dallas is provided by Microsoft Office 365 and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.

PEARL (Portal for Enterprise Access Request Library) is a system used by departments for requesting access for users. It includes an approval workflow for all requests.

Microsoft Teams is a powerful team-based collaboration tool that provides group chat, channeled conversations, instant messaging, live document collaboration, audio or video calls, and meetings (from one-on-ones to fully-featured audio/video conferences).

Box is a cloud storage platform that is sometimes called CometSpace at UTD.

The GlobalProtect Virtual Private Network (VPN) provides secure access to restricted University data and resources using an off-campus computer through a secured Internet connection. In order to utilize VPN services, you must first be enrolled in Duo.

Atlas is the University’s service management (sometimes called IT Service Management or ITSM) platform, which allows multiple university departments to manage service requests, incidents, and inquiries from their customers, with the benefit of enhanced collaboration between university departments. Atlas also provides knowledge management, project management, and change management capabilities to the university.

This service is part of the JSOM Digital Services & Analytics team that supports Wordpress sites relating specifically to the Jindal School of Management.

An extensive wired computing and communications network is available across all academic and administrative buildings. UTD Community users can directly access network-dependent resources using cable outlets.

Galaxy Orion is a service to support admissions, enrollment, registration, orientation, financial aid, student accounts, and collections, advising, and career services.

The Jindal School has its in-house Events and Marketing Manager who oversees major Jindal School External Affairs events and assists programs and centers in navigating the University’s events planning process.

Request purchase of items, services, books, catering, and promotional items

Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more. The University of Texas at Dallas has entered into a license agreement with Adobe for site licensing of Adobe Creative Cloud.

The Password Reset Service enables you to change your password through self-service.

Teams Voice, part of Microsoft Teams, is a replacement to the traditional VOIP phone system in use on the UTD Campus. It allows users to make and receive calls using their UTD phone numbers from mobile devices, computers, and the web, whether on campus or working remotely.

UTD-owned computer hardware diagnostics and repair, including warranty services, are provided by your department's desktop support group. Loaner computers are available for currently enrolled students or faculty with a current instructional assignment.

Shared Mailboxes or System Mailboxes are mailboxes critical to department business processes and are often use to facilitate department and/or mass communication.  Shared Mailboxes are accessed by multiple users at the same time.

Astra Schedule is UTD's event and facilities scheduling application to locate and schedule facilities for classes, final exams, and events.

Microsoft 365 and Microsoft Teams have hundreds of add-ins and integrations available from third party providers. OIT works closely with the Information Security Office (ISO) to vet requests for third party add-ins and then make them available to use with UT Dallas accounts.

Computer Rights and Management allows users to request changes to a UTD-issued computer, including admin access for one or more users, re-imaging of a computer, or setup of a newly purchased university computer.

OIT maintains the core infrastructure network, including hard-wired or wired network ports. This infrastructure enables connectivity to all networks on campus with reliable, high-speed data connections on well-spaced network outlet distribution.

EzPay is a web application on which students can manage their tuition finances and view payments made to the university.