Popular Services

Email at UT Dallas is provided by Microsoft Office 365 and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.


Outlook is an application used to access email, calendar, and contacts. Email service at UT Dallas is provided by Microsoft Office 365, and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.


PEARL (Portal for Enterprise Access Request Library) is a system used by departments for requesting access for users. It includes an approval workflow for all requests.


Duo

Duo is the university two-factor authentication method designed to add a second layer of security to your NetID account. Verifying your identity using a second factor, such as your phone or a security key, prevents anyone but you from logging in, even if they know your password.


The GlobalProtect Virtual Private Network (VPN) provides secure access to restricted University data and resources using an off-campus computer through a secured Internet connection. In order to utilize VPN services, you must first be enrolled in Duo.


Request purchase of items, services, books, catering, and promotional items


Atlas is the University’s service management (sometimes called IT Service Management or ITSM) platform, which allows multiple university departments to manage service requests, incidents, and inquiries from their customers, with the benefit of enhanced collaboration between university departments. Atlas also provides knowledge management, project management, and change management capabilities to the university.


Microsoft Teams is a powerful team-based collaboration tool that provides group chat, channeled conversations, instant messaging, live document collaboration, audio or video calls, and meetings (from one-on-ones to fully-featured audio/video conferences).


This service is part of the JSOM Digital Services & Analytics team that supports Wordpress sites relating specifically to the Jindal School of Management.


Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more. The University of Texas at Dallas has entered into a license agreement with Adobe for site licensing of Adobe Creative Cloud.


Teams Voice, part of Microsoft Teams, is a replacement to the traditional VOIP phone system in use on the UTD Campus. Teams Voice gives users the flexibility to be mobile and access calling functionality from mobile devices. computers and the web.


Galaxy Orion is a service to support admissions, enrollment, registration, orientation, financial aid, student accounts, and collections, advising, and career services.


UTD-owned computer hardware diagnostics and repair, including warranty services, are provided by your department's desktop support group. Loaner computers are available for currently enrolled students or faculty with a current instructional assignment.


Microsoft 365 and Microsoft Teams have hundreds of add-ins and integrations available from third party providers. OIT works closely with the Information Security Office (ISO) to vet requests for third party add-ins and then make them available to use with UT Dallas accounts.


UT Dallas Windows computers can be set up to allow for remote access.


Astra Schedule is UTD's event and facilities scheduling application to locate and schedule facilities for classes, final exams, and events.


NetID is a network account used to access campus computing resources. Your NetID is associated with a network password that is used to authenticate most UTD resources.


Human Capital Management (HCM) is dedicated to supporting the core business needs of the University through the development, use, and maintenance of enterprise information systems, and to providing the integrated exchange of data with internal and external stakeholders.


Shared Mailboxes or System Mailboxes are mailboxes critical to department business processes and are often use to facilitate department and/or mass communication.  Shared Mailboxes are accessed by multiple users at the same time.


An extensive wired computing and communications network is available across all academic and administrative buildings. UTD Community users can directly access network-dependent resources using cable outlets.


Cloud Services provide a simple way to access servers, storage, databases, and a broad set of application services through public cloud computing services including AWS, and Microsoft Azure.


The UTD Database Administration (DBA) Team strives to build a robust and secure enterprise database environment. They monitor and provide support and backups for Oracle, SQL Server, and MySQL databases within the OIT enterprise database environments.