Popular Services

Email at UT Dallas is provided by Microsoft Office 365 and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.


Outlook is an application used to access email, calendar, and contacts. Email service at UT Dallas is provided by Microsoft Office 365, and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.


The GlobalProtect Virtual Private Network (VPN) provides secure access to restricted University data and resources using an off-campus computer through a secured Internet connection. In order to utilize VPN services, you must first be enrolled in Duo.


eCAT (electronic Campus Access Tool) is a system used by departments for requesting access for users. It includes an approval workflow for all requests.


Duo

Duo is the university two-factor authentication method designed to add a second layer of security to your NetID account. Verifying your identity using a second factor, such as your phone or a security key, prevents anyone but you from logging in, even if they know your password.


Microsoft Teams is a powerful team-based collaboration tool that provides group chat, channeled conversations, instant messaging, live document collaboration, audio or video calls, and meetings (from one-on-ones to fully-featured audio/video conferences).


Request purchase of items, services, books, catering, and promotional items


Atlas is the University’s service management (sometimes called IT Service Management or ITSM) platform, which allows multiple university departments to manage service requests, incidents, and inquiries from their customers, with the benefit of enhanced collaboration between university departments. Atlas also provides knowledge management, project management, and change management capabilities to the university.


Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more. The University of Texas at Dallas has entered into a license agreement with Adobe for site licensing of Adobe Creative Cloud.


UTD configures Virtual Machines to meet certain set of specifications. A virtual server provides users with a physical machine's storage and computing ability without the space, upkeep costs, and requirements. The advantage of Virtual Machines is that they can help the University maximize server utilization, thereby reducing hardware maintenance and facilities costs.


UTD-owned computer hardware diagnostics and repair, including warranty services, are provided by your department's desktop support group. Loaner computers are available for currently enrolled students or faculty with a current instructional assignment.


Microsoft 365 and Microsoft Teams have hundreds of add-ins and integrations available from third party providers. OIT works closely with the Information Security Office (ISO) to vet requests for third party add-ins and then make them available to use with UT Dallas accounts.


UT Dallas Windows computers can be set up to allow for remote access.


Galaxy Orion is a service to support admissions, enrollment, registration, orientation, financial aid, student accounts, and collections, advising, and career services.


Shared Mailboxes or System Mailboxes are mailboxes critical to department business processes and are often use to facilitate department and/or mass communication.  Shared Mailboxes are accessed by multiple users at the same time.


The Password Reset Service enables you to change your password through self-service.


Microsoft Copilot is an AI-powered productivity tool that leverages the power of large language models to boost productivity


An extensive wired computing and communications network is available across all academic and administrative buildings. UTD Community users can directly access network-dependent resources using cable outlets.


Comprehensive virtual server management from the operating system to the application stack depending on user needs. Alongside database management services, this enables departments to operate a server on UT Dallas enterprise infrastructure.


Astra Schedule is UTD's event and facilities scheduling application to locate and schedule facilities for classes, final exams, and events.


The UTD Database Administration (DBA) Team strives to build a robust and secure enterprise database environment. They monitor and provide support and backups for Oracle, SQL Server, and MySQL databases within the OIT enterprise database environments.


SSH (Secure Shell Protocol) allows a secure connection to remote servers and provides you with a command-line interface at that server.


Sympa is a mailing list system that is designed to contact small or large groups of internal or external email addresses. Sympa is the supported system for bulk email, meaning any message is destined for more than 500 recipients. OIT still encourages departments sending mass communications to follow the Office of Communications Mass Email Process.