Popular Services

Email at UT Dallas is provided by Microsoft Office 365 and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.


Outlook is an application used to access email, calendar, and contacts. Email service at UT Dallas is provided by Microsoft Office 365, and is sometimes called “Exchange Online” email. Office 365 email is protected by Duo & modern authentication.


The GlobalProtect Virtual Private Network (VPN) provides secure access to restricted University data and resources using an off-campus computer through a secured Internet connection. In order to utilize VPN services, you must first be enrolled in Duo.


Duo

Duo is the university two-factor authentication method designed to add a second layer of security to your NetID account. Verifying your identity using a second factor, such as your phone or a security key, prevents anyone but you from logging in, even if they know your password.


PEARL (Portal for Enterprise Access Request Library) is a system used by departments for requesting access for users. It includes an approval workflow for all requests.


UT Dallas Windows computers can be set up to allow for remote access.


Microsoft Teams is a powerful team-based collaboration tool that provides group chat, channeled conversations, instant messaging, live document collaboration, audio or video calls, and meetings (from one-on-ones to fully-featured audio/video conferences).


Atlas is the University’s service management (sometimes called IT Service Management or ITSM) platform, which allows multiple university departments to manage service requests, incidents, and inquiries from their customers, with the benefit of enhanced collaboration between university departments. Atlas also provides knowledge management, project management, and change management capabilities to the university.


The Jindal School has its in-house Events and Marketing Manager who oversees major Jindal School External Affairs events and assists programs and centers in navigating the University’s events planning process.


Box is a cloud storage platform that is sometimes called CometSpace at UTD.


Request purchase of items, services, books, catering, and promotional items


Microsoft 365 and Microsoft Teams have hundreds of add-ins and integrations available from third party providers. OIT works closely with the Information Security Office (ISO) to vet requests for third party add-ins and then make them available to use with UT Dallas accounts.


Computer Rights and Management allows users to request changes to a UTD-issued computer, including admin access for one or more users, re-imaging of a computer, or setup of a newly purchased university computer.


An extensive wired computing and communications network is available across all academic and administrative buildings. UTD Community users can directly access network-dependent resources using cable outlets.


Galaxy Orion is a service to support admissions, enrollment, registration, orientation, financial aid, student accounts, and collections, advising, and career services.


This service is part of the JSOM Digital Services & Analytics team that supports Wordpress sites relating specifically to the Jindal School of Management.


UTD-owned computer hardware diagnostics and repair, including warranty services, are provided by your department's desktop support group. Loaner computers are available for currently enrolled students or faculty with a current instructional assignment.


Cloud Services provide a simple way to access servers, storage, databases, and a broad set of application services through public cloud computing services including AWS, and Microsoft Azure.


Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more. The University of Texas at Dallas has entered into a license agreement with Adobe for site licensing of Adobe Creative Cloud.


Astra Schedule is UTD's event and facilities scheduling application to locate and schedule facilities for classes, final exams, and events.


UTD configures Virtual Machines to meet certain set of specifications. A virtual server provides users with a physical machine's storage and computing ability without the space, upkeep costs, and requirements. The advantage of Virtual Machines is that they can help the University maximize server utilization, thereby reducing hardware maintenance and facilities costs.


OIT maintains the core infrastructure network, including hard-wired or wired network ports. This infrastructure enables connectivity to all networks on campus with reliable, high-speed data connections on well-spaced network outlet distribution.


OneDrive is a file hosting service and synchronization service operated by Microsoft as part of its suite of Microsoft 365 services.