Duo Authentication Screen Not Loading

Tags duo

Troubleshooting

  1. Clear cache and cookies.
  2. Try an incognito/private window.
  3. Restart the web browser.
  4. Disable ad-blockers.
  5. If on a mobile device, use the resources below:
    1. How do I resolve Duo Prompt display issues related to iOS or macOS content restrictions?
    2. ArticlesBest practices for setting up the Duo Authentication Proxy for high availability
    3. Which versions of Android does Duo Mobile support?

For further assistance, please contact the OIT Service Desk.

Details

Article ID: 188
Created
Mon 11/22/21 12:43 PM
Modified
Wed 3/13/24 8:03 AM

Related Services / Offerings (1)

Duo
Duo is the university two-factor authentication method designed to add a second layer of security to your NetID account. Verifying your identity using a second factor, such as your phone or a security key, prevents anyone but you from logging in, even if they know your password.