GlobalProtect Timeout Issues (macOS)

Summary

If the computer automatically sleeps, the connection will be lost on macOS. Follow the steps in this article to assist with this issue.

Body

Procedure

If the computer automatically sleeps, the connection will be lost. In the macOS settings under Energy, do the following in order to keep the computer from “sleeping” and thus turning off the VPN:

  • Select the Apple Logo at the top left, then click System Settings.

System Preferences option in MacOS.

  • Select Energy on the left column.  Then toggle the switch on  for "Prevent computer from sleeping automatically when the display is off".

Energy Settings option within System Settings.

Details

Details

Article ID: 253
Created
Mon 11/22/21 1:46 PM
Modified
Thu 4/10/25 3:11 PM

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