Body
Access Groups
Users must be in one of the following AD security groups to access the JSOM-only services:
- smGpJSOMStudents
- smgpfaculty
- smGpJSOMStaff
Login Issues
If a user receives the following login errors, they are not a member of the correct security groups.
- Quinncia: "success":false,"message":"InvalidBodyError: SSO_PROFILE_SIGN_UP_NOT_ALLOWED"
- Grammarly: Error detected Unable to validate assertion: email must be a well-formed email address. Please contact your admin to confirm your identity provider attribute mapping configuration.
Support
Important: OIT and JSOM Technicians do not provide support for Quinncia or Grammarly.
For non-login issues, please contact Quinncia or Grammarly directly for help.
If unable to receive support from the vendor, contact bcom@utdallas.edu, or the OIT Service Desk for additional questions.