Ordering Transcripts

The article provides details current students and alumni need to submit an official request for their transcripts.

Table of Contents

• Current Students
• Alumni Former Students
  • Reactivation Form
  • Contact Information
  • Reset Password and Duo
  • Ordering Transcripts
• Important Information

Current Students

Current students who have access to their NetID credentials can visit the Official Transcript - Registrar's page and review the information under 'Current Students' for further instructions.

Alumni Former Students

Reactivation Form

If you are an Alumnus, you will need to reactivate your UTD ID to be able to log in to galaxy and officially request your transcripts. The reactivation form is submitted to gain temporary access to your UTD account.

• Navigate to the Registrar Office’s Official Transcripts page.
• Scroll down to open the Former Student Reactivation Request form.
• Fill in all the details as requested on the form as shown below.
• Click Submit.

Contact Information

If there are any errors or issues while submitting or accessing the form, please contact transcripts@utdallas.edu with the following information:

• Full name while attending UTD
• Date of birth
• Last year enrolled
• Program/major
• A course you took in your final semester
• First year you attended UTD
• A prior institution you attended, if applicable
• Any other information you feel could help us tie you to a student record on file

Reset Password and Duo

Students who have submitted the form will be notified within 1 business day, and generally the same day, via email from NetIDServices@utdallas.edu that their account is active.

• Remember the account is only active for 90 days after the Reactivation Form is submitted, after which another form will need to be submitted.
• If you do not receive an email, you can go ahead and reset your password via the NetIS Self-Service Portal.
• Visit KA 344 for instructions on How to Enroll in Duo.
• If you have already enrolled in Duo and need to add a new device or phone number, click here to Manage Duo Devices. 

Ordering Transcripts

Once your account has been reactivated, visit the Official Transcript - Registrar's page and review the information under "Former Students, Alumni and Former Employees" for further instructions.

Important Information

• Transcript requests will not be processed for those with holds for financial or other obligations to the University.
  • All University holds must be cleared before requesting a transcript.
• Transcripts will reflect the complete record; undergraduate and graduate transcripts are issued together.
• Orders for electronic transcripts are processed on an approximate 8-hour cycle by an automated system.
  • During high volume periods, it may take longer to process requests.
• Official transcript orders can only be requested through the Order Official Transcript link after logging in through the Galaxy Portal.
• Access to Galaxy for former students is only valid for 90 days.
  • After 90 days, you will need to submit another Former Student Reactivation Form.
• All transcript orders must be requested directly by the student, alumni, or former student.
  • Third-party released requests will only be accepted for Federal or State Law Enforcement agency purposes.
  • Federal and State Law Enforcement Officials: Please present your signed release documents at the Student Services Building Welcome Center to receive further instructions.
• Alumni and Former Students may update their addresses on file with the University by completing the Address Change Request Form.
• Please confirm that grades are posted or degree is conferred before placing an order.
  • Undergraduate students must make sure that their honors have been awarded before placing their order.