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Instructions
- Locate and open your Sent Items folder from the folder pane in Outlook.
- Double click on the email you want to recall and a new window will open.
Note: A single click on the email will open the email in preview mode. The recall feature would not be visible in that mode.
- In the new window, select the More options (...) icon > Recall Message.
Note: You will not be able to recall sent emails on Outlook Web version.
- Once you click on Recall This Message, a dialogue box will appear to confirm recall.
- Select OK to delete the message from the mailbox of all recipients.
- Outlook will send you an email to verify the message. You can click View Message Recall Report to see the status.
- A replacement message will be sent to the user by Outlook.
Note: The status of the recall and replacement message depends on the recipient’s settings in Outlook. It will delete or keep the original message depending on the recipient’s settings in Outlook.
