Table of Contents
CometAI allows you to upload files directly into a chat and ask questions about their contents. You can upload various document types, have various Language Models analyze or summarize them, and revisit them later without needing to re-upload. Firstly, Open the CometAI platform in your browser and log in using your UTD NetID and password.
- Start in a New or Existing Chat.
- Click on the Plugin Selection, and enable the RAG feature option as shown in the figure.

- From the main chat window, click the Plus icon located at the bottom left of the message bar.
- Your file selection window will open.

Upload Your Document

Tip: For details on where documents are stored and how to access them in different storage modes, read the
Conversation Storage Options article in the Help Center.
Access and Manage Uploaded Documents
- To find previously uploaded documents, click the pages icon at the bottom left of the chat window.
- A "Files" pop-up window will appear, showing all available files.
- From this window, you can:
- Download a file
- Delete a file
- Sort by file type, date created, or name (Currently the Sort By functionality causes the File Upload Module to close. The Team is working to rectify this bug).
- Click a file’s name to add it to the current chat.

Files Window Features
-
Tags - Shows your file tags so you can attach a whole group of labeled files at once. Selecting a tag pulls in every uploaded file with that tag for chat/RAG, instead of picking files one by one. NOTE: File Tags are not working currently, please avoid this feature until notice.
-
Docs - Filtered view of document-type files from your library (Word, PDF, Markdown, Text, HTML). Same sources as Files, limited to docs only.
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Slides - Filtered view of presentation files (PowerPoint, Google Slides). Same library as Files, limited to slides only.
-
SharePoint - Browse connected SharePoint sites, libraries, and folders, then attach documents into CometAI the same way (import → upload → index for chat).
For more information regarding OneDrive/SharePoint Integration, please review this Article - Microsoft Integration - CometAI
Files Upload Status Levels
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Status
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UI label
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Meaning
|
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starting
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Starting (blue)
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Queued for embedding; not chunking yet
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processing
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Processing (amber)
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Actively embedding chunks
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completed
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Completed (green)
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Fully indexed — ready for RAG/chat
|
|
failed
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Failed (red)
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Embedding failed (any chunk fail → parent fail)
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terminated
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error (slate)
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Job stopped/terminated by admin
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not_found
|
----- (gray)
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No embedding record yet (what you’re seeing as ....)
|
Flow: starting → processing → completed or failed
(terminated can cut that short.)
Chat impact
Icons next to Status (actions)
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File Category
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File Extension(s)
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Usage Notes / Limitations
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Presentation
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.ppt
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Convert to .pptx if possible, for better compatibility
|
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.pptx
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Web
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.html
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Data
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.csv
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Get guidance on using the correct model for your case on Use-Case based Model Selection Guidance in CometAI
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.xlsx
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.json
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Document
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.docx
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.pdf
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.md
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.txt
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Image
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.jpg
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.png
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.gif
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.heic
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Script
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.py
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.sh
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Archive
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.zip
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- Limitations for file uploads are still being tested.
- Uploaded file performance depends on the model’s context size and file complexity.
- Large or complex files may take longer to process.
- For best results with spreadsheets, keep data sets small and use a higher-capability model.
Best Practices
- It is recommended to use-excel file with single sheet if possible.
- Guidance on using the correct model for your case on Use-Case based Model Selection Guidance in CometAI
- Start small by uploading fewer, smaller documents first. Review the results, refine your prompt, then gradually use larger files, more documents, and higher-capability models as needed.