Import and Export CometAI Conversation History Across Devices

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Import Conversations lets users upload. json (Conversation) files, and Export Conversations lets users download all conversations from their current device and browser in a .json file.

Important Note: The Export/Import Conversations feature is only intended for personal use across your own devices and browsers.

It is not designed for sharing conversations with other users- we currently cannot guarantee what information is included in the exported .json file. If you wish to share a conversation with someone else, please refer to the Sharing Conversations guide.

Locate File

  • Log into your CometAI account.
  • If closed, open the left Sidebar by clicking the |-> Maps to icon

 

Collapsed left sidebar with the |→ icon used to expand the sidebar.

  • Select the Gear icon to open the "Settings menu".

 

Gear icon selected to open the Settings menu.

  • Find the File in your device’s "Downloads folder" or your browser’s default download location.

 

Import Conversations option used to upload a file from the device.

Export Conversations option used to download conversation data to the device.

Import Conversations

  • Select the Gear icon to open the "Settings menu"
  • Click Import Conversations.

 

Settings menu opened from the Gear icon with Import Conversations selected.

  • In the window that appears, select the .json file you want to upload.
    • Mac Example:

Example screenshot from a Mac computer.

  • Windows Example:

Example screenshot from a Windows computer.

  • Click Open to Import.
    • Imported conversations will appear in your conversation history on this device.
Note: Only .json files exported by CometAI are supported for import.

Conversation Storage

You can choose to move your conversation history to the cloud to access it across all browsers and devices where you sign in - this is a simpler alternative to manual import/export.

  • Go to Settings > Conversation Storage to select whether you want to store only new conversations in the cloud or upload your full history.
  • If you’ve been using Local storage, you’ll be prompted to make one of two choices:
    • Store only new conversations in the cloud
    • Store all existing and new conversations in the cloud
Note: For more information and details on how to complete the steps above, please visit the Conversation Storage Options article.

Important Notes

Below are a couple important notes regarding File Attachments:

  • Exported conversations only include references and metadata about the files attached, not the file contents themselves.
  • To continue asking the AI questions about previously uploaded files, users must re-upload those files after importing them.
    • This feature is important in terms of privacy and allows only authenticated users with those files to query that file data.
    • This is due to CometAI separates conversation text from file data.
      • The file content is processed and stored separately using a hash-based system.
  • For a complete backup and restore experience, users should save both:
    • The exported. json conversation file
    • And original files uploaded during those conversations
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