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Note: Digital Certificates are available to digitally sign email messages. They can also be used to sign PDFs, although error messages may occur as UTD digital certificates do not comply with the PDF Advanced Electronic Signature (PAdES) standard.
Digital Certificates are only available for Staff, Faculty and Graduate Students. Requests from Undergraduate Students will be denied.
- Visit the Digital Certificates link.
- Read the instructions and click on the linked page.
- After redirecting to a new webpage, enter your email and click Submit.
- You will receive an email to complete your request with the subject "Your Email Confirmation Request" - click Confirm Authentication Request.
- If taken to a landing page, click Enroll Certificate from the top-right corner.
- If taken to the "Enroll with Access Code" page, enter 883 and click Next.
- Fill the necessary information on the Client Certificate Enrollment page and click Submit.
- In some cases, you may receive an error saying, "Access to CA is denied" or "The Person does not have a High Validation status". If so, please email infosecurity@utdallas.edu indicating the error for assistance with your account.
- On the final screen, enter a password for your certificate.
- Click Download, and move the file from your "Downloads" folder to your preferred, secure storage location.
- If your certificate will be used for Adobe Digital Signatures, select "compatible triple des-sha1".
- Open the directory in which you saved your certificate file.
- Double-click on the certificate.
- This should launch the Certificate Import Wizard.
- When the wizard launches, the Current User option should be selected by default. If not, select it and click Next.
- Click Next on the screen until prompted to enter your password for the private key.
- Enter the password you set when you originally requested your certificate.
- Check the Mark this key as exportable box.
- Check the Include all extended properties box.
- Click Next.
- Select a location for the certificate to be saved on your device > Next.
Note: If you are using your certificate to sign a document, you are done. If you are using the certificate to sign an email, you will first need to Publish Your Certificate to the Global Address List.
Note: If you are using the certificate to sign an email, you will first need to Publish Your Certificate to the Global Address List. The steps below are currently only available in Classic Outlook.
- Open Outlook > File.
- On the left bottom of the page, click on Options > Trust Center.
- Select Trust Center Settings....
- Click Email Security in the left pane.
- Under the "Digital IDs (Certificates)" section, click the Publish to GAL... button.
- If the Publish to GAL... button is unavailable, or if you are trying to do this process on an operating system outside of Windows, upload the certificate file along with the password.
- Click OK.
