Enroll and Install Digital Certificates (macOS)

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Note: You can use Digital Certificates to sign PDFs, although error messages may occur as UTD digital certificates do not comply with the PDF Advanced Electronic Signature (PAdES) standard. Visit KA 298 for information on Digital Signature on Adobe Acrobat Reader.

Digital Certificates are only available for Staff, Faculty and Graduate Students. Requests from Undergraduate Students will be denied.

Enrolling for Digital Certificate

  • Visit the Digital Certificates link.
  • Read the instructions and click on the linked page.
  • After redirecting to a new webpage, enter your email and click Submit.

Client Certificate Management window to enter email address.

  • You will receive an email to complete your request with the subject "Your Email Confirmation Request" - click Confirm Authentication Request.
    • If taken to a landing page, click Enroll Certificate from the top-right corner.
    • If taken to the "Enroll with Access Code" page, enter 883 > Next.
  • Fill the necessary information on the Client Certificate Enrollment page and click Submit.
    • In some cases, you may receive an error saying, "Access to CA is denied" or "The Person does not have a High Validation status". If so, please email infosecurity@utdallas.edu indicating the error for assistance with your account

 Client Certificate Enrollment form.

  • On the final screen, enter a password for your certificate.
  • Click Download, and move the file from your "Downloads" folder to your preferred, secure storage location
    • If your certificate will be used for Adobe Digital Signatures, select "compatible triple des-sha1".

Installing After Enrollment

  • Open Outlook.
  • Click on Tools > Accounts.

Accounts found under Outlook Tools

  • Select Security.

Security button located towards the center of Accounts window.

  • Select your certificate from the drop-down list under Digital Signing and Encryption.

Drop-down options for Digital signing and Encryption

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Adobe Digital Signature
The article shows how to use your digital certificate to sign a PDF in Adobe Acrobat.
Enroll, Install, and Publish Digital Certificates (Windows)
This article provides instructions for installing Digital Certificates. Digital Certificates are used for email encryption and signing.