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This knowledge article provides a step-by-step guide on how to make international calls using Teams (including New Teams), ensuring that users can easily connect with others regardless of their location.

Shared Call History for Call Queues gives call queue members and supervisors a collective view of information about incoming and/or outbound calls. This feature can be implemented on an new or existing call queues. Depending on the request, the shared call history can either limit or provide additional information about Incoming and/or Outbound Calls.

The article explains how to log into an Individual Teams Voice Desk Phone.

This article explains how to set the default audio input and output device on a Mac or Windows computer.