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Teams Voice Call Queues: Shared Call History

Shared Call History for Call Queues gives call queue members and supervisors a collective view of information about incoming and/or outbound calls. This feature can be implemented on an new or existing call queues. Depending on the request, the shared call history can either limit or provide additional information about Incoming and/or Outbound Calls.

Teams Voice Desk Phone Log In

The article explains how to log into an Individual Teams Voice Desk Phone.

Teams Voice OffBoarding

Teams Voice: Desk Phone Operation and Functionality

Teams Voice Call Queues: Changing Users Active / Inactive Status

Teams Classic Voice Delegate Setup

Teams Voice Desk Phone: Locate Serial Number

Teams Voice: Requesting International Calling

How to Set the Default Audio Device On a Computer

This article explains how to set the default audio input and output device on a Mac or Windows computer.

Teams Voice: Plantronics Wireless Headset Configuration (Computer)

Blocking Spam, Telemarketers, and External Callers