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This article provides detailed information regarding Ticket Tasks in Atlas.
This is an overview of creating a ticket in the technician portal. The article focuses on the main University IT Tickets application, which will be what most people are using. If you are in a department that uses a different ticketing application, your instructions may vary slightly.
This article outlines how to create and modify desktops (aka dashboards) within the Atlas Technician Portal (TDNext).