- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
- Technician Resources
- Working with Tickets
This article provides detailed information regarding Ticket Tasks in Atlas.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
- Technician Resources
- Working with Tickets
This is an overview of creating a ticket in the technician portal. The article focuses on the main University IT Tickets application, which will be what most people are using. If you are in a department that uses a different ticketing application, your instructions may vary slightly.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
- Technician Resources
This article outlines how to create and modify desktops (aka dashboards) within the Atlas Technician Portal (TDNext).