What Is It?
Release engagement is the understanding and mapping of the support for a particular instance of a service. Instances may refer to production/lower environments of a service. They may refer to previous/current/future versions of a service.
Efforts provided by ETIS Center of Excellence (CoE):
- OS Upgrade
- Hardware refresh platforms
- App Upgrade
- DB upgrade for an application
Platforms or environments (IaaS) managed through CoE:
- AWS
- AZURE
- Google Cloud Platform
- OIT Data Center (ARDC, etc.)
Services managed through CoE:
- New hosted service (SaaS)
Who Is Eligible to Use It?
Faculty and Staff
Where Can I Get It?
Submit a request using the link on your right side to access intake form.
How Much Does It Cost?
Costs may vary depending what is requested.