CometAI Conversation Storage Options

Table of Contents

Users can choose to store conversations either locally on their device or on the cloud for cross-device access. You have four configuration options to control the visibility, accessibility, and privacy of your conversations.

• How to Access Conversation Storage Settings
• Storage Options
• How to Select Storage Option
• Important Notes

How to Access Conversation Storage Settings

• Log in to the Comet AI platform.
• Open the left sidebar and click the Paintbrush icon > Settings. 
  • A floating settings window will appear. The default tab is "Configurations."

1Settings — opens CometAI configuration options

• Switch to the Conversation Storage tab at the top.

1Conversation Storage tab under Settings

2Info icon — explains these are default settings, overridable per conversation

3Local Storage — keeps conversations private on this device only

4Cloud Storage — access conversations from any device

5Currently selected option — New Conversations Only (stored in cloud)

6Save button — applies your storage preference

Storage Options 

Local Storage

Conversations are saved on your current browser/device only.

• Option 1: Store all existing and new conversations locally.
  • Moves your current and future chats to local storage.
• Option 2: Store only new conversations locally.
  • Existing conversations storage location remains unchanged (either cloud or local) whichever was enabled before; only future ones are saved locally.

Cloud Storage

Conversations are saved to the cloud and accessible across browsers/devices.

• Option 3: Store all existing and new conversations in the cloud.
  • Move all your current and future conversations to cloud storage.
• Option 4: store only new conversations in the cloud.
  • Keeps current conversations at storage location as-is (either cloud or local) and saves only future chats to the cloud.

How to Select Storage Option

• Select the Conversation Storage Option as you desire.
• You must click Save for your storage selection to take effect.
  • A confirmation box will appear after selecting "Save".
• Click OK to proceed or Cancel to return without saving changes.

1Confirmation message — explains that local conversations will move to the cloud

2OK — confirms the switch to Cloud Storage

3Cancel — dismisses without changing storage location

• If you click OK, a second message "Storage Settings Saved" will confirm that your conversations have been successfully moved to the cloud.

• Local storage limits accessibility to one device/browser only.
• Now your conversations will be stored as you have desired.

Important Notes

• By default, conversations are stored in Cloud Storage. 
  • Users may change this preference to Store Conversations Locally if desired. 
• These settings apply only to the current browser and can be manually overwritten at the conversation level using the cloud icon.

1Cloud icon — indicates this conversation is stored in the cloud

• CometAI Conversations, Prompt Templates, Custom Instructions, Follow‑up Buttons are currently stored locally on the user’s browser/device, regardless of conversation storage or sync settings.
  • As a result, these features do not automatically synchronize across different browsers or devices.
  • If users want to reuse them when switching browsers or devices, they should save their prompts, conversations and instructions externally (for example, in a Word document) and recreate them as needed. 
  • OIT recommends selecting Cloud Storage (All Conversations Cloud) for conversation storage. 
  • You will need to reconfigure this setting whenever the user clears their browser cache, use CometAI in a new browser or on a new device, or delete TEMP files from your laptop.