This article details troubleshooting steps that may be taken when encountering issues logging into the UTD Graduate Application Portal.
If encountering errors logging into the portal, try the following steps:
If you cannot log in after those steps, please contact gradapp@utdallas.edu for further assistance. The support staff will respond as soon as possible.
If you receive the error "Your access is disabled. Contact your site administrator." (pictured below), your account has been dormant for 12 months. Please contact gradapp@utdallas.edu for further assistance.