Setup Box FTP Account

Tags Box files FTP

Table of Contents

FTP is intended for initial bulk uploading and occasional bulk downloading of files from your account. FTP is enabled for all accounts, but FTP does not support Single Sign-On.

To use FTP you must set a separate password in Box. We do not recommend using FTP as your primary access method.

The maximum size of a file which can be uploaded or downloaded using FTP is 32GB.

Set Up a Separate Password

  • Navigate to Box Login and select Continue.

Box login screen for UT Dallas users.

  • Log in with your UTD credentials and authenticate with DUO.
  • On the top right, open your Account and select Account Settings

Drop down menu on clicking the profile icon in box homepage.

  • In the "Account" tab, scroll down to the "Authentication" section and select Create Password.
  • Enter in your new separate password and select Save.
Note: If you ever need or want to change this password, simply navigate back to this page and select Change Password.

If you do not remember the previous password, navigate here instead- enter your NetID@utdallas.edu email to receive a password reset link in your email.

Account tab under Account settings window. It shows all the account details including the option to create new password.

Use FTP

To access Box's FTP server, you'll need an FTP client of your choosing using the information below to connect:

For more details, click here.
  • Server: ftp.box.com
  • Username: Your Box account email address (SSO log is not supported)
  • Password: Your Box account (separate) password
  • Port:
    • For implicit encrypted connection (FTPS): 990
    • For standard, unencrypted connection (FTP) or explicit encrypted connection (FTPES): 21. Transfers may be slower when using encryption due to additional processing.
Important: TLSv1.2 is required. TLSv1.0 and TLS 1.1 are no longer supported.