What to Expect
Your device will remain up to date, secure, and supported, with minimal disruption and clear communication around any required actions.
What This Covers
This process explains what you can expect when OIT Onsite Services applies routine updates and patches to keep your University owned device secure, stable, and supported.
When This Happens
On a scheduled basis, during maintenance windows, or when critical updates are required to address security, reliability, or compatibility issues.
What Onsite Services Will Do
- Identify required operating system and application updates for your device.
- Apply approved patches and updates using University standard processes.
- Coordinate timing to reduce disruption whenever possible.
- Restart the device if required to complete updates.
- Verify the device is functioning properly after patching.
- Record patch status and compliance information in University systems.
- Communicate completion status or any follow up actions if needed.