Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.

Categories (7)

Articles (13)

Desktop Support - Campus Endpoint SME

This article contains details processes and procedures with Desktop Support's role concerning Campus Endpoint SME (Federated IT).

Desktop Support - Contract Services

This article contains details processes and procedures of Desktop Support's role concerning Contract Services.

Desktop Support - Dell Warranty Support

this article contains details processes and procedures of Desktop Support's role concerning Dell Warranty Support.

Desktop Support - Digital Signage

This article contains details processes and procedures of Desktop Support's role concerning Digital Signage.

Desktop Support - Hybrid Teams Conference Rooms

This article contains details processes and procedures of Desktop Support's role concerning Hybrid Teams Conference Rooms.

Desktop Support - Incidents

This article contains details the process and defines the expectations of when a user submits an Incident.

Desktop Support - Lab Hardware Support

This article contains details processes and procedures of Desktop Support's role concerning Lab Hardware Support.

Desktop Support - Network Access Management

This article contains details processes and procedures taken by Desktop Support concerning Network Access Management.

Desktop Support - New Installs

This article contains details processes and procedures that Desktop Support takes when working on New Installs.

Desktop Support - Patch Management

This article contains details processes and procedures of Desktop Support's role concerning Patch Management.

Desktop Support - Software Support (Adobe, Code42)

This article contains details processes and procedures of Desktop Support's role concerning Software Support.

Desktop Support - VIP Endpoint Support

this article contains details processes and procedures on Desktop Support's role with VIP Endpoint Support.

Desktop Support - Vulnerability Repair

This article contains details processes and procedures of Desktop Support's role in Vulnerability Repair.