Computer Access Requests

Table of Contents

Follow the steps below to request access to existing resources.

Note: To create a new resource or update managers of an existing resource, submit a System Requests to Create/Update/Remove IT Resources via PEARL.

Department Resources

  • Log in to PEARL (Portal for Enterprise Access Request Library) formerly eCAT, using your UTD credentials.
  • Select Computer Access under "Access Requests (Existing Users)".

Access Request tab

  • Lookup and select the user needing access > Next.
  • Fill out the required user information.
  • Select your preferred action and type your reason under the "Justification for this Request" text box.

Option to Add or Remove Resources and Justufication text box.

  • Scroll down the page and check the resources that are needed. 
    • When selecting a resource, choose the name of your resource > Next.
Note: If the resource is not populated, or you do not see a text box to add the resource name, add the resource name under the "Other Requests/Comments" text box (located at the bottom of page.)
  • Review your request, select Effective IT Resource Date and Submit.

Other Department Resources

  • Log in to PEARL (Portal for Enterprise Access Request Library) formerly eCAT, using your UTD credentials.
  • Select Computer Access under "Access Requests (Existing Users)".

Access Request tab

  • Lookup and select the user needing access > Next.
  • Fill out the required user information.
  • Select your preferred action and type your reason under the "Justification for this Request" text box.

Option to Add or Remove Resources and Justufication text box.

  • Scroll towards the bottom of the page and select Other Department under "Other Department Resources."
  • Pick the other department and list the resources needing access to.

Checking "Other department" in step 4.

  • Review your request, select Effective IT Resource Date and Submit.
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Related Services / Offerings (3)

NetID Account Sponsorship
UTD NetIDs are generally based on an individual's affiliation with the University of Texas at Dallas. However, individuals who are not eligible for a NetID can receive one if sponsored by a current UTD Faculty or Staff member.
PaloAlto GlobalProtect VPN
The GlobalProtect Virtual Private Network (VPN) provides secure access to restricted University data and resources using an off-campus computer through a secured Internet connection. In order to utilize VPN services, you must first be enrolled in Duo.
PEARL
PEARL (Portal for Enterprise Access Request Library) is a system used by departments for requesting access for users. It includes an approval workflow for all requests.