Clear Browser Cache and Cookies

Tags cache cookies


Cookies are small files downloaded to your computer when visiting a website. They can retain information regarding a user's previous activity on that site and preferences to allow for quick retrieval when revisiting the site.

What is a Browser Cache? 

When you access files through the web, the browser cache allows browsers to retain website data to enable faster viewing on future visits. By retaining a local copy of some website data, a browser can load some information from pages you have previously visited without downloading that data again, thus enabling faster load times.

We recommend the following for instructions to clear your browser's cache and cookies. If you need additional assistance clearing your cache and cookies, contact the Help Desk.

Clearing Cache and Cookies

Google Chrome (Windows and Mac)

  • On your computer, open Chrome.
  • At the top right, click the three dots icon (...).
  • Click More tools and select Clear browsing data.

Clear browsing data option in More tools.

  • At the top, choose a time range. To delete everything, select All time.

Time range to clear browsing data.

  • Check the boxes next to "Cookies and other site data" and "Cached images and files".
  • Click Clear data.

Option to check the types of data to be cleared.

Mozilla Firefox (Windows and Mac)

  • Click on the Menu icon to open the menu panel. Click on History.

Option to point to History.

  • Select Clear recent history.

Clear recent history option to delete required data.

  • Select the time range of history you want to clear.

Time range to clear recent history.

  • Use the check-boxes to choose what information you want to remove from your history. Click OK to continue.

Types of data to be cleared.

Microsoft Edge (Windows and Mac)

  • Select the three dot icon (...) and click on Settings.

Going to Settings in Microsoft Edge.

  • Click on Privacy, search, and services.

Privacy, search, and services option.

  • Under "Clear browsing data", select Choose what to clear.
  • Choose a time range from the Time range drop-down menu.

Time range for data to be cleared.

  • Choose the types of data you want to clear.
  • Select Clear Now.

Types of data to be cleared.

Safari (Mac)

  • On your Mac's Safari app, choose History > Clear history, then click the pop-up menu.
  • Choose how far back you want your browsing history cleared.

Internet Explorer (Windows)

  • Select Tools icon > Safety >Delete browsing history.

Delete browsing history option in Internet Explorer.

  • Choose the types of data you want to clear.
  • Click Delete.

Types of data to be cleared.

Quick Keyboard Commands

  • Windows – Chrome, Firefox, Internet Explorer, & Microsoft Edge: Control + Shift + Delete will bring up the settings panel for clearing your browser's cache.
  • Mac OSX – Chrome & Firefox: Command + Shift + Delete will bring up the settings panel for clearing your browser's cache.
  • Mac OSX – Safari: Command + Option + E will immediately clear your browser's cache without bringing up a settings panel.


Article ID: 49
Mon 11/22/21 12:38 PM
Tue 5/30/23 9:47 PM