Summary
This knowledge article provides a step-by-step guide on how to make international calls using Teams (including New Teams), ensuring that users can easily connect with others regardless of their location.
Body
Context
Making international calls on Microsoft Teams (and New Teams) allows seamless communication with colleagues, clients, and partners worldwide.
Note: To make international calls, your Teams Voice extension must enable international calling. If you have not submitted a service request
here.
Table of Contents
- Open the Teams app on your desktop or mobile device.
- Sign in to your UTD credentials if you’re not already.
- Select Calls in the Teams app located on the left-hand side of the screen.
- Click on the Dial Pad icon.
- Dial the Country code > enter the International phone number.
- If you are unsure about the country code for the country you are calling, use an online resource or directory to look up the correct country code.
- Click on the Call button to initiate the call.
- Ensure your Poly desk phone is set up and connected to your Microsoft Teams account.
- From the home screen of your desk phone, tap on the Call icon.
-
Tap on the Dialpad icon on the bottom right.
- Dial the Country code (press and hold 0 to enter the + Plus sign icon) and enter the International phone number.
- As soon as you enter the number, it will automatically call. You can also tap on the Call button.
