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This article pertains to users who receive the following error when logging into a UTD-owned Windows computer: "The security database on the server does not have a computer account for this workstation trust relationship".

OIT recommends minimum specifications on laptops (Apple and Windows based) in order to use applications required. As a best practice, we recommend using a laptop newer than 4 years old.

This article details the recommended troubleshooting steps when encountering the error "The sign-in method you're trying to use isn't allowed.