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This article outlines the procedure for making common changes and edits to tickets. It is applicable to all TeamDynamix tickets, including incidents, changes, problems, and service requests.
This article is a guide on how to submit a ticket in Atlas. This guide will define basic terminology, explain how to navigate the service catalog, and give tips for filling out the ticket submission form.
This article is a guide on how to interact with tickets in Atlas once you have submitted them.