- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
- Technician Resources
- Working with Tickets
This article outlines the procedure for making common changes and edits to tickets. It is applicable to all TeamDynamix tickets, including incidents, changes, problems, and service requests.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
This article is a guide on how to submit a ticket in Atlas. This guide will define basic terminology, explain how to navigate the service catalog, and give tips for filling out the ticket submission form.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
This article is a guide on how to interact with tickets in Atlas once you have submitted them.