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- Services
- Research Support
- Data Management
Data Management and Technology Control Plans are used to document polices, processes, and controls required in the execution of research projects.
- Services
- Infrastructure
- Unix/Linux Infrastructure Support
End-to-end services from deployment, management, maintenance, and technical support for enterprise Unix/Linux servers.
- Services
- Infrastructure
- Server Management
Hosted Application Management (HAM) offers comprehensive delivery and support for custom-built, vendor-hosted, and SaaS applications used by multiple domains and subdomains within the university community.
- Services
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
Computer Rights and Management allows users to request changes to a UTD-issued computer, including admin access for one or more users, re-imaging of a computer, or setup of a newly purchased university computer.
- Services
- Security and Access
- Access Management
The UTD Employee Access Management (EAM) policy requires accounts and authorizations to be immediately modified when a user's employment role changes. Several users retain affiliations upon employment termination. Hence, processes are in place to automatically remove assignable enterprise roles, permissions, and authorizations.
- Services
- Security and Access
- Patch Management
Patch management and deployment is a standard procedure of ensuring every University-owned device as well as devices that store, process, or transfer University data are proactively managed and patched with relevant security updates.
- Services
- Administrative and Business
- Facilities Management
AiM is used by Facilities Services primarily for work requests and work orders. The AiM system allows business entities to maintain building, property, maintenance and mechanical asset data.
- Services
- Infrastructure
- Enterprise Application Management
The Flex servers host a variety of license managers for applications including Ansys, Matlab, Solidworks, and the Kingdom Suite.
- Services
- Infrastructure
- Database Management Support
The UTD Database Administration (DBA) Team strives to build a robust and secure enterprise database environment. They monitor and provide support and backups for Oracle, SQL Server, and MySQL databases within the OIT enterprise database environments.
- Services
- Network Connectivity
- Campus Wireless Network
Event Wi-Fi or other Wi-Fi is available for planned events in order for guests to be granted easy wireless access on their devices for a limited time.
- Services
- Desktop and Mobile Computing
- Applications and Software Distribution
RightFax is the fax management system for the Registrar.
- Services
- Administrative and Business
- Business Capability and Process Automation
Atlas is the University’s service management (sometimes called IT Service Management or ITSM) platform, which allows multiple university departments to manage service requests, incidents, and inquiries from their customers, with the benefit of enhanced collaboration between university departments. Atlas also provides knowledge management, project management, and change management capabilities to the university.
- Services
- Infrastructure
- Data Center and Storage Management
Data Storage Management includes multiple storage services to meet your needs and requirements.
- Services
- Desktop and Mobile Computing
- Web Applications
C-CURE is the university's building security management tool.
- Services
- College and Department Specific Services
- Office of Institutional Success and Decision Support
- Web Applications and Technology (WAT)
University Catalogs and Catalog Management System