Desktop Support - Vulnerability Repair

What to Expect

Your device will be brought back into compliance with University security standards, reducing risk while maintaining system stability and usability.

What This Covers

This process explains what you can expect when OIT Onsite Services addresses security vulnerabilities identified on your University owned device.

When This Happens

When a security vulnerability is detected through automated scans, monitoring tools, or compliance reviews and requires remediation

What Onsite Services Will Do

  1. Review the identified vulnerability and assess its potential impact. 
  2. Determine the required remediation, such as applying updates, configuration changes, or software fixes. 
  3. Schedule remediation activities as needed to minimize disruption. 
  4. Apply required patches, updates, or configuration changes. 
  5. Validate that the vulnerability has been successfully resolved. 
  6. Document remediation actions and compliance status in University systems. 
  7. Notify you once the remediation is complete or if any follow up action is required.